Hotel staff is rude... first words out of the person at reception was "you don't get breakfast", instead of welcome. Hotel staff would pass in the lobby - no smile, no hello. Not a welcoming feeling at all. Our room was at the front of the hotel and quite noisy because there is an ambulance dispatch across the way. Rooms were ok - clean and comfortable, but at the end of the day, people make the difference.
- Official Description (provided by the hotel):
- Hotel Roma is a 4-star hotel in the centre of Florence. It is housed in an ancient 18th-century palazzo overlooking Piazza Santa Maria Novella, one of the not-to-be-missed places for those visiting Florence. The hotel is the ideal place for every type of stay: for artistic and cultural tourism, business, fun and shopping. Hotel Roma of Florence is in an excellent location and has all the amenities while preserving the charm typical of historic Florence hotels. ... more less
- Reservation Options:
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- Also Known As:
- Roma Hotel Florence