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“Hotel Rivoli in Florence has exellent service” 4 of 5 stars
Review of BEST WESTERN Hotel Rivoli

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BEST WESTERN Hotel Rivoli
4.0 of 5 Hotel   |   Via Della Scala 33, I-50123 Florence, Italy   |  
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Hotel website
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Hotel amenities
Special Offer
Complimentary bottle of wine
Ranked #101 of 461 Hotels in Florence
Al Ain, United Arab Emirates
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
7 helpful votes 7 helpful votes
“Hotel Rivoli in Florence has exellent service”
4 of 5 stars Reviewed September 23, 2012

I stayed for 2 days in Hotel Rivoli in Florence. I liked the location few steps from railway station and the service was exellent for a 4 star standard. Rooms very neat and clean and breakfast was good. we had two dinners in the restaurant and staff was couteous. I will recommend this hotel for families looking for 4 star accomodation in Florence

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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897 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
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Canberra
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 19, 2012

Good location, not too far from all the sites.

I came in by a train, and it was very easy to walk to the hotel. First look of the street made me think twice if i booked a good hotel but in the end i was very happy i stayed there.

My room was small but it had a terrice looking out to the court yard where people eat (learnt that after i flashed the old ducks), very nice if you want to sit out and have a wine in semi private area. Breafast was good, staff were very friendly and always greeted you. Only downside was you can hear people checking in late at night.

Sites are walking distance, no need for a taxi unless you are going to piazza michelangelo.

There are two laundry mates close by, right across the road and down the street (away from the train station), better one is down the street.

Room Tip: Room 501 has a nice little terrice area, good value.
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  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warrenton, Virginia
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 18, 2012

We came by train from Venice and the Rivoli was a short walk from the station. Easy to get to all the sights in Florence and easy enough to navigate the streets once you get used to them. The room was very nice and definitely 4 star, but I especially liked the sitting areas outside for breakfast and after a long day waliking.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pulborough, United Kingdom
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 17, 2012

Booked a four night stay at Rivoli for September 2012 and was not disappointed.

The hotel is so central to all the main Florence attractions it was perfect - but it was also on a fairly quiet street and we heard no noise at all (room was out the back.....).

Service was fantastic - warm welcome, very friendly staff, extremely helpful reception.

Good selection for breakfast, plenty of it and good coffee.

Room was spacious with a reasonably priced mini bar - no tea or coffee for the room though, not that I think we would have had any if it was there!

Great base for exploring Florence and Tuscany.

O and the train (and bus) station is definitely no more than three minutes walk away, even with luggage!

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Beirut, Lebanon
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 14, 2012

The first thing we loved at this hotel was the wonderful lobby with the small fountain and small antiques, and when we got to our rooms we found out they're connected which was cool. The room was really big and really clean with an lcd tv a mini fridge and a roomy bathroom which was really clean. The hotel's restaurant was amazing it has really great food for either dinner or breakfast . And the hotel also has a hot tub which is a little unusual since its a little big.I highly recommend this hotel

  • Stayed August 2012
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 13, 2012

Stayed 2 night here on our honeymoon tour of Italy.

Easy to find, great location as 5 mins walk from train station and 10 mins walk to the main square.
Check in was quick and friendly and happy to answer my barrage of questions! Bell boy took up the luggage which is always appreciated!

Room was lovely. Great view overlooking little pool and courtyard. Room was clean and roomy.Only thing that would have been nice was tea and coffee making facilities. lovely big balcony

Breakfast was nice in a cute little restaurant. Small hot selection and lots of bread, meats and pastries. Friendly staff as well! Also got 10 percent off the restaurant there but never used it!
They had good room service and a lovely barman making us cocktails! lots of places to sit in the evenings inside and out. The outdoor spa pool was a very welcoming touch. Free towels and bath robes!

overall a very pleasant stay in a lovely hotel with unique features!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Baku, Azerbaijan
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 3, 2012

I really loved the hotel. Very nice old style design. Lilies everywhere. Complimentary fruits in lobby. In-room small cosy details like books and pictures make you feel like at home. The location is very convenient- 8 min from the Republica Piazza. The room is very clean. The restaurant is very good. Food is excellent. Waiters are highly attentive. If you want something what is not in menu - just describe to the waiter and they will cook it for you. I never heard "no". Whatever I have asked- they replied "Yes, segnora!" :) In one word - i would stay there forever. Thank you for the great hospitality. Highly recommend and would definitely stay there next time.

  • Stayed September 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Hotel Rivoli

Address: Via Della Scala 33, I-50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#46 Luxury Hotel in Florence
#57 Business Hotel in Florence
#81 Romantic Hotel in Florence
#100 Family Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — BEST WESTERN Hotel Rivoli 4*
Number of rooms: 85
Official Description (provided by the hotel):
Located in the old town of Florence, the BEST WESTERN Hotel Rivoli offers class hospitality with charm, as well as spacious and elegantly decorated hotel rooms and suites. The BEST WESTERN Hotel Rivoli is a 4-star superior hotel that is set inside a restored 14th-century Franciscan convent, where guests can breath the charming and unique atmosphere of this ancient historic building in the city of Florence. The restoration has highlighted the architectural details dating back to 1500 such as arches and vaults, coffered ceilings and stone columns. Guests are welcomed in an enchanting setting full of cozy atmosphere, embellished by refined common areas, which are conceived as an oasis of tranquility away from the hectic pace of the city. The Internal Patio, which was obtained from a complete renovation of the Franciscan cloister, is now dedicated to relaxation and wellbeing, featuring an unforgettable 20 sqm-whirlpool that is also open during the winter with a constant water temperature of 36° C. The location could not be better, a few steps from the Santa Maria Novella railway station, the Duomo Cathedral, Ponte Vecchio Bridge, opposite the ancient and famous Officina Profumo di Santa Maria Novella, and the most important museums. In addition to the interior elegant and spacious patio, the Hotel Rivoli guests can enjoy the quiteness of the small "garden of medlar", an exceptional lounge where to spend moments of real relax; in summer time the garden is available for breakfast and dinners prepared and served by Benedicta Restaurant , 3 Michelin forks. ... more   less 
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Also Known As:
Best Western Rivoli
Best Western Florence
Florence Best Western

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