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“Walking Distance to all of Firenze” 5 of 5 stars
Review of Hotel de La Ville

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Hotel de La Ville
4.0 of 5 Hotel   |   Piazza Antinori 1 (Via Tornabuoni), 50123 Florence, Italy   |  
Hotel amenities
Ranked #54 of 458 Hotels in Florence
Chicago, Illinois
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
“Walking Distance to all of Firenze”
5 of 5 stars Reviewed 1 week ago

Husband & wife - 1 year wedding anniversary trip.

This was our first stop in our two week trip through Italy during August. This hotel is walking distance for all museums, sites, restaurants, etc. They have a great happy hour which served appetizers and discounted drinks which was nice as dinner is served a bit later than we were used to. We loved the breakfast options and the cappuccinos where delightful. It was a smaller room (compared to American sized hotels), as were most we stayed in. Yet the room was clean and the bath products were very nice.

  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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206 reviews from our community

Traveler rating
    129
    57
    11
    7
    2
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41
101
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16
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 1 week ago

Had their da Vinci suite and it superb !! Breakfast was good ! Location was the best , walking distance to the italy train and bus station ! Shopping where just walking distance !! Staffs were friendly and rooms are clean and tidy ! I totally recommend this hotel !

Stayed November 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
White Lake, Michigan, United States
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Arrival in Italy so excited to be in my families home town. The lobby is upscale ,modern and clean. The management was vary helpful with information on restaurants and activities we wanted to do. The hotel bar had great snacks we had a few cocktails upon arrival. We had two types of rooms during this trip a standard room our first 4 days and a suite upgraded by the manager on our way home. The rooms are nice , the bathrooms are nice and clean the sheets are also nice. If you want extra room go for the suite but we did not put it to good use too much to see and do in Florence to stay in he room. We are planning a return trip and I will be staying at Hotel De La Ville

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the hotel in early November and had a very nice stay. They are very well located on a nice clean but slightly less busy street providing you with quick access to both relaxation and really easy walk to bridges and main attractions. It is also a 10 min walk from the train station which was perfect for making my next move to catch a train to rome. They had a good breakfast buffet to start day strong and helpful front desk. I also left a few personal items by accident in the safe and they were very helpful sending them all to me back in new york.

For night i preferred some of the restaurants across the river.

good value overall.

  • Stayed November 2014, traveled solo
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HtlDeLaVille, Responsabile reception at Hotel de La Ville, responded to this review, 1 week ago
Dear Guest,

thanks for posting such a nice review; we are pleased that you enjoyed so much the hotel, its services and its staff with your special mention for the breakfast and for the helpful front desk team.

I will extend your appreciation to all the people who is daily engaged in doing the best for our guests.

Hoping to have you as our special guest again in the next future we send our best regards.

Simone Canessa
Front Office Manager
Hotel De La Ville - Firenze
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Very central to everything and would stay here again. Rooms were very hot (as they were all during our january stay in Italy) so we just opened the windows when we were in the room. Great breakfast - cereal, yogurt, fruit, cheese, meat, eggs, bacon bread, pastries, condiments, t/c. We missed not having t/c facilities in our room but it's not standard for italian hotels. Great casual restaurant around the corner called Vinaino Cicalone. Tiramisu was very nice. Also the best florentine steak at Ristorante Buca Mario on Via Palazzuolo. Was expensive but worth it. I would go back.

  • Stayed January 2015, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HtlDeLaVille, Responsabile reception at Hotel de La Ville, responded to this review, 1 week ago
Dear Guest,

I have no words to thank you enough for your kindness in writing such a wonderful review.

Thanks a lot for choosing the Hotel De La Ville for your stay in Florence; we have really appreciated your compliments. I am also pleased about your appreciation of the very good restaurants which surround our hotel.

Waiting for your next visit as our special guest we send our warmest regards.

Simone Canessa
Front Office Manager
Hotel De La Ville - Firenze
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lebanon
Senior Contributor
37 reviews 37 reviews
24 hotel reviews
Reviews in 24 cities Reviews in 24 cities
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed at the Hotel de la Ville around New Year's. The Hotel is located in the middle of the action and close to all the Florence attractions and night life. The room was small, clean, nice, modern, and renovated. The WIFI was good. The parking was outrageous. I believe we paid 110 Euros for two days. The shower was backing up and we asked for it to be fixed. Three times! Well, it was never fixed despite the various assurances. Some of the rooms have windows that overlook an Alley. These windows can not be opened and it is kind of depressing to stay in the room. The hotel had a nice happy hour every day, which was nice. The staff of the Hotel were very nice and helpful.

Room Tip: Beware of the back rooms.
See more room tips
  • Stayed January 2015, traveled as a couple
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HtlDeLaVille, Responsabile reception at Hotel de La Ville, responded to this review, 1 week ago
Dear Guest,

first thanks for choosing the Hotel De La Ville for your stay in Florence and for sharing your experience with the appreciated Tripadvisor travel community.

We also thank you for appreciating some aspects of our hotel among which our location and the nice and helpful staff.

Regarding the price of the parking that you quoted as "outrageous" is aligned with the average price of the private parkings in Florence considering also that the price includes the access to the ZTL area (restricted area for resident) and the valet service; furthermore consider that your car was a minivan for six persons and that is the reason why you paid the highest rate.

We apologize for the incovenience that we had not the possiibility to fixed properly.

I hope that after all, you and your friends keep good memory of your stay at the Hotel De La Ville where we look forward to the opportunity of serving you again in the next future as our special guest.

Simone Canessa
Front Office Manager
Hotel De La Ville - Firenze
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ventura, California
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Full of Charm and history. Friendly helpful staff, really good American style breakfast. Location Location Location, within walking distance to all the major attractions.
If only the Florentine's were as friendly as the staff.

Room Tip: Best to get the Jr. Suite at least, European hotels have notoriously small rooms. Ours was very nice...
See more room tips
  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HtlDeLaVille, Responsabile reception at Hotel de La Ville, responded to this review, 1 week ago
Dear Guests,

We are really delighted about your lovely comments. Many thanks for your kind review and for the nice words you spent for our "friendly" staff which means a great achievement for us and for all the people daily engaged in doing his best.

We enjoyed having you stay with us and hope to see you again in the future as our special guest.

Kindest regards from all at the Hotel De La Ville.

Simone Canessa
Front Office Manager
Hotel De La Ville - Firenze
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel de La Ville

Address: Piazza Antinori 1 (Via Tornabuoni), 50123 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#29 Luxury Hotel in Florence
#30 Business Hotel in Florence
#47 Romantic Hotel in Florence
#71 Family Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel de La Ville 4*
Number of rooms: 73
Reservation Options:
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Also Known As:
De La Ville Hotel
De La Ville Florence

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