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“You won't regret staying” 4 of 5 stars
Review of Hotel de La Ville

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Hotel de La Ville
4.0 of 5 Hotel   |   Piazza Antinori 1 (Via Tornabuoni), 50123 Florence, Italy   |  
Hotel amenities
Ranked #46 of 461 Hotels in Florence
london
2 reviews
Reviews in 2 cities Reviews in 2 cities
“You won't regret staying”
4 of 5 stars Reviewed yesterday NEW

Overall I would say this is a very good hotel and with just one or two tweeks would be outstanding.

Good stuff
It's a very classic looking hotel not the usual generic hotel lobby/room you get everywhere else.

Staff are friendly and polite.

Location is excellent. Easy to walk to anywhere in Florence and about 5min walk to the bus/train station.

It's very clean.

Breakfast was good.

Areas for improvement-but this is really for the nature of the review and didn't really effect my overall stay.

Only 2 pillows on a big bed for 2 people.

No kettle or tea or coffee facilities in the room.

Room got really hot despite turning on the AC.

Would I recommend it? Yes. But those few minor niggles stopped it from getting a 5* rating from me.

  • Stayed December 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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182 reviews from our community

Traveler rating
    119
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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English first
Top Contributor
68 reviews 68 reviews
3 hotel reviews
Reviews in 13 cities Reviews in 13 cities
59 helpful votes 59 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Perfect ! I mean it, Great Locale just a short 5 Mins walk from SM Novella train station, and the best part is in the Heart of Shopping belt in florence, just next to Hermes store ! The whole stretch is litted up at night and So crowded so near to Duomo to just 300m away, with that kind of price range i will definitely come back and stay ! Thank you for the great hospitality too

Ciao

Stayed December 2014
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
england
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Great location near to the train station and the centre.
The rooms were very clean although they were quite old, and very hot. We told reception they were hot and that the air con doesn't work and they said that they turn the air con off in the winter months.... We were bitten by insects the whole weekend during the night!

  • Stayed December 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
71 reviews 71 reviews
14 hotel reviews
Reviews in 18 cities Reviews in 18 cities
71 helpful votes 71 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just returned from a five nights stay in a superior room. The room was very spacious and comfortable, overlooking a back street so very quiet. The hotel is ideally located, right in the city centre in the most upmarket street of Florence (pedestrianised so no traffic noises). You can walk to all the sights within 5-10 minutes. Reception staff are polite and efficient, but perhaps could smile a bit more. Breakfast was included and was plentiful. We enjoyed the happy hour aperitif with a free buffet included in the price.
Altogether an excellent luxurious hotel and our first choice in Florence

  • Stayed November 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HtlDeLaVille, Direttore vendite at Hotel de La Ville, responded to this review, 1 week ago
Dear Mar Hod,

Really thank you for deciding to reserve our Hotel De La Ville for your stay in Florence.

We would like also to thank you for the nice words you wrote on this review about our Hotel and our services.
We think that the experience of our Clients is the best marketing advertising we can have.

Thanking you again, hoping to welcome you in a near future, really best regards!

Gianni Burchietti
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed 2 weeks ago

The hotel was in a very central location, which was convenient. Rooms were spacious, clean and comfortable. The concierge service helped us throughout our stay and were very polite to our requests. Breakfast buffet was very well balanced.

  • Stayed November 2014, traveled with friends
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HtlDeLaVille, Direttore vendite at Hotel de La Ville, responded to this review, 2 weeks ago
Dear Amara H,

Me and all the staff would like to thank you for your nice review about your recent stay at our Hotel De La Ville in Florence.

We are happy to know that you found our Hotel and the services we offer of your satisfaction.

We really hope to welcome you again.

Best regards

Gianni Burchietti
Sales Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 3 weeks ago

Beautiful hotel with a perfect location in a pedestrian area with an awesome staff! We loved the service of the front desk staff and Auchmed was a terrific bartender. The breakfast was delicious! We would definitely stay here again!

  • Stayed October 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HtlDeLaVille, Direttore vendite at Hotel de La Ville, responded to this review, 2 weeks ago
Dear Katymal,

Really, really, really thank you for having decided to choose our Hotel de La Ville for your stay in Florence and for your great review about our Hotel.

All the staff wait to welcome you again hoping to offer you the same high level of services offered to all our Clients.

Thank you again.

Best regards.

Gianni Burchietti
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Princeton, New Jersey
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Lovely hotel very close to everything and centrally located on a beautiful street. Extremely clean, great service, courteous staff. Jasmine at the front desk was very helpful and took time to help me with our itinerary. It feels like a luxurious hotel with character. I would definitely stay here again!

  • Stayed November 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HtlDeLaVille, Direttore vendite at Hotel de La Ville, responded to this review, 3 weeks ago
Dear Nehachawl,

Thanking you for having chosen us we would like also to thank you for posting such a great review.

We are really glad that you enjoyed so much our Hotel De La Ville, the services we offer and our staff
I will extend your appreciation to Mrs Jasmine.
She will be really honoured to be in your high consideration.

Hoping to welcome you again in the next future really best regards.

Gianni Burchietti
Sales Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel de La Ville

Address: Piazza Antinori 1 (Via Tornabuoni), 50123 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#27 Business Hotel in Florence
#29 Luxury Hotel in Florence
#46 Romantic Hotel in Florence
#50 Family Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel de La Ville 4*
Number of rooms: 73
Reservation Options:
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Also Known As:
De La Ville Hotel
De La Ville Florence

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