We loved this hotel. We traveled to Rome, Florence, and Venice during an 11 day trip to Italy from the US. Thank goodness we spent the majority of our time in Florence because this hotel was outstanding! The breakfast is awesome and the wait staff is fabulous. He made my cappuccinos with different shapes and drawings within--the best I actually had in all of Italy. The staff was friendly. When we checked in and went to our room the key broke so they promptly moved us into another room. The bellman even said the new room was nicer and "cooler" since it was lower. The location is excellent as was the comfort of the bed, room space, and bathroom. Much bigger than the others throughout our stay. If we come back in the near future I would like to stay here again.
Grazie, Hotel De la Ville! Please give high regards to your outstanding gentlemen in the breakfast staff that were always helpful and very pleasant!
We stayed on the second floor and had hard wood floors in the room (which I prefer) and were also to...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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First of all thank you for having chosen the Hotel De La Ville for your recent stay in Florence and also we want to thank you for sharing your experience with all the community .
We are really proud to know that your stay at our Hotel not only met completely your expectations but we were also able to surprise you.
All the things you wrote will be taken by all of us to keep working in the direction of a completely satisfaction of our Clients.
We know that our location is maybe the best in Florence for people coming for leisure and now, as Via Tornabuoni became a pedestrian area, is surely quieter than before (by the way our Clients can reach us with their car without any problem as we have the permission from the local Administration).
We will give your regards not only to the gentlemen in the Breakfast room but to all the staff working at the De La Ville.
We would be honored to welcome you as our guest again in the future and please refer to this feedback when you will make your next reservation.
Really thanks again and best regards.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.