I think your readers to to be aware the Hotel Executive are 2 different hoels in one.
Great front desk staff, nice breakfast, charming lobby and public spaces, then every
thing changes. I looked on line and saw a new and updatd web page with nice appointed rooms.
I also read some of the previous reviews about room types which led me to believe that
I need to ask for a better room. I booked with an Italian Agency that does alot of business
with this hotel and told them that I wanted good rooms, not tourist rooms and was assured by the agency I would be taken care of. I was taken care of all right. I had a terrible room as did the rest of my friends. Nothing like the website. I was told they were all Executive rooms on
the web sight and I was booked in a standard. The standrard rooms are small, tired , dirty and warn.They have seen better days, about 15 years ago by the looks of it. It is a 2 star rateing. One lady had a 2 foot shower cubical that had a broken door so they put up a shower curtain in front of the missing door. Could hear your neghbors going to the bath room. They need to update this part of the hotel is dragging the rest of the hotel down. It is a little to far to walk
for some to the center of town.( 10E cab ride )
Lin Keep on travelin
Book and Exective room not a standard.
See more room tips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
October 15, 2012
Dear Ms Lin,
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I thank you for your review. I remember we had an occasion to talk about the rooms your agency booked (standard rooms). For sure they are different from the deluxe ones, as well as the prices.
Your room n° 118 has a new bathroom as room n° 119 (we changed room n° 111 the one with the smaller bathroom and the curtain); the rest of the room is not brand new but not absolutely dirty as you wrote.
I understand you had a different expectation as the agency told you you were having superior rooms.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.