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“The Best Place to Stay in Florence” 5 of 5 stars
Review of Residenza Castelli

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Residenza Castelli
Piazza Santo Stefano 1, 50123 Florence, Italy   |  
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Hotel website
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Hotel amenities
Ranked #92 of 513 Florence B&B and Inns
Rio de Janeiro, RJ
Top Contributor
142 reviews 142 reviews
58 hotel reviews
Reviews in 48 cities Reviews in 48 cities
88 helpful votes 88 helpful votes
“The Best Place to Stay in Florence”
5 of 5 stars Reviewed January 7, 2013

For it's perfect location, the charming decoration of the rooms and the kindness of its administrators, this is absolutely the best place to stay in Florence. Residenza Castelli is on the fourth floor of a traditional palazzo 50m from Ponte Vecchio, 150m from Il Porcellino market, 250m from Piazza della Signoria and 500m from the Duomo. Yet, it's secluded from the frenetic tide of people walking through the historical center because this palazzo is situated on a small square, facing an old church converted into a classical music auditorium. How classy is that?

Room Tip: If you're a couple on honeymoon, ask Giò and Lorenzo for the "camera arancione"!
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  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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94 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 7, 2012

It is very central located (just next to ponte vecchio), at the third floor of a classic building. Although we arrived at 22.00, Gio was waiting for us and helped us out with parking solutions.
This B&B is very modern and cozy and full equipped with everything you may need(electric kettle, coffees, water, toiletries, free wifi..). The rooms are very spacious and clean,insuring the most comfort stay at a low cost! The only negative was that they were fully booked so we could not spend another night there!Although we stayed just for one night, Lorenzo and Gio were very helpful with e mails, phone calls and directions.Totally recommended ! !

Stayed October 2012, traveled as a couple
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Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 18, 2012

We were in Italy for 2 weeks and Residenza Castelli was the B&B that provided us with the best and memorable experience.

The location of the property was absolutely central. The shopping alleys, museums, major landmarks and restaurants are literally just below the B&B.

The room was spacious for two and the shower facility was great. There was also cleaning provided daily.

The hosts Lorenzo and Gio are absolutely hospitable. Not only did they help to iron out our travel issues (we had to cancel our B&B at Cinque Terre due to a train strike) so we don't incur cancellation costs, they were also very helpful with recommendations on where to eat, shop and what to see.

If you are looking for somewhere convenient and safe, and would like to have a friendly and helpful host who is always willing to lend a hand or give a suggestion, then Residenza Castelli in Firenza / Florence is the only B&B you should go for.

Thanks for such an amazing time Lorenzo and Gio!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Riva, Maryland
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 10, 2012

This is a hidden little gem located right in the heart of activity in Firenze. There's only five rooms, and they're located on one floor of a mixed use office and apartment building about fifty yards from the River Arno and the Ponte Vecchio Bridge. You access it by walking through a little piazza shared by a church and some other buildings. Architecture throughout the city is awesome.

Our room faced the main street, and we were about five floors up. Looking down, you see all the foot traffic going by, and the setting could not be more ideal to access everything in the Center by walking. We were right next door to the Uffizi Gallery. Rooms are pretty basic, but the beds are comfortable, the place is kept clean, and you can see that a lot of effort has been put into improving it and keeping up. Bathrooms are small but modernized.

The Residenza is run by two very nice young men, Lorenzo and Joe (sp?). Lorenzo was our primary contact and he went out of his way to be helpful in every aspect. Nice guy with an excellent command of English.

We would definitely book this place again.

Stephen and Veronica

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canada
Top Contributor
73 reviews 73 reviews
26 hotel reviews
Reviews in 31 cities Reviews in 31 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed October 10, 2012

Gio and the guys did a nice reno on an old property... The rooms are spacious (under EU standards), well decorated with those Star Trek shower stalls with 6 different shower programs and higher end toilettries... I like the fact that the waters, candy bars, chis and such are free as most hotels try to ding you on that stuff big time - a nice touch... Great location steps from the Ponte Vecchio which puts you in the center of all sites - equidistant to Duomo, Santa Croce, Oltarno 'hood... They are helpful in getting resos, but note that it is not a hotel type / 24/7 reception format... No complaints... We would stay here again... Street facing rooms can be noisy, but the steel window shield really helps cut that down...

Room Tip: You could ask for a room that faces the Piazza vs the street for a very quiet room... Take a look a...
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed October 6, 2012

I agree totally with other recent guest comments. This is an oasis. Great location, Lorenzo and Gio are simply outstanding. They couldn't have been helpful. Anything from arranging day trips to recommending restaurants which we attended because of how good they were.
Rooms were of a good size and clean. Location to everything is superb and we will definitely stay here again when visiting Florence. They are making some subtle changes to the apartments to improve the experience and this will only make the place better.
Loved our stay and thank you to Lorenzo and Gio for making our stay in Floremce so enjoyable.
Rod and Josie

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arpino, Italy
1 review
5 of 5 stars Reviewed September 9, 2012

Really great location, less than 1 minute from Ponte vecchio. Room was very clean and nicely decorated, bed was also very comfortable. Owner Lorenzo was very helpful and freindly, telling us best places to see and where to eat. Nice complementary tea and chocolates. Also had the option to have our room cleaned every morning. Big flatscreen Tv with sky which was really great. We were more than happy to come back to our room everynight. The room and service was really perfect, I would reccomend this place to anyone. Overall, excellent value, one of the best hotel experiences.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Residenza Castelli

Address: Piazza Santo Stefano 1, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #92 of 513 B&Bs / Inns in Florence
Price Range (Based on Average Rates): $$
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