Booked this b&b after reading other reviews on trip advisor, glad I did as it is a little gem. Nestled right in the heart of Florence 30 seconds from the old bridge it is a great location. E-mailed them to let them know what time we were arriving and they were there waiting. Nice complementary tea and water in the room. Very cheap mini bar and had some great advice on where to visit and where to have dinner. The only thing that could have been improved is a bit quieter air conditioning unit, I sleep like a log but the boyfriend woke in the night, don't let this put you off, its a fantastic little place. Excellent value compared to other places in Florence.