Recently returned to Florence after a couple of years and selected the hotel on the basis of its location and it didn't disappoint in this regard. It is 5 minutes walk from S.M. Novella and less than a minute to the Medici Chapels and the markets of San Lorenzo. Check in was all fine and we were showed to our room which was on the second floor.
Impressions of the room were a little disappointing as while being small (which is normally the case, or has been on most of my trips to Italy) it felt just generally a bit dingy with little in the way of natural light (along with a view of an opposing wall). The carpets and fixtures were definitely in need of some attention and wasn't all that clean.
The service throughout our stay was ambivalent at best and queries were generally poorly handled with staff not being aware of relatively basic tourist information (museum opening days etc.). I happened to show up to breakfast one morning a little later than usual about 20 minutes before they finished and while I was just finishing my coffee one came up to me and said "Bye Bye" which I felt was a little unnecessary in the circumstances.
To my mind, there are definitely better places to stay in Florence within this price range but for the excellent location its certainly an option if others are full.
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