Chose this hotel because of friends’ suggestions and reviews on various guides. No particular appeal from the outside, but, this really turned out to be a very special small hotel. Very much like being in a distinguished private home of the past. Wonderful staff and excellent service. Good location. My room was so quiet I could hardly believe I was in the centre of Florence. Breakfast served by charming and attentive staff. Original antique silverware. Antique furnishings all around. All contributed to make my stay there part of the unique experience of being in Florence. A very special thanks to, if I remember correctly, Roland, Riccardo and Mauricio who took such good care of us.. I will definitely recommend this hotel and will most certainly return there on a future visit to Florence.