This was our second stay at The Savoy. We enjoyed our first stay so much that we chose to return for our 40th wedding anniversary. This is a really well situated hotel, close to all the sights and also the designer shops! From the moment we stepped out of the taxi we were treated like royalty by all members of staff who instantly know your name and room number. Our room was on the 5th floor at the back of the hotel with a great view of the Duomo. The room was very comfortable. Breakfast was buffet style with a wide range go breads , meats, cheeses , fruits and pastries. Service in the restaurant and the outside terrace is excellent - friendly and efficient. Special thanks must go to Cinzia Zanella , the Guest Relations Manager, who made our anniversary so special and sought us out to ensure that all was well with our stay. The outstanding feature of this hotel is the relationships between staff and guests. Free WiFi would be the icing on the cake.