Just back from a two-night break in Florence with my wife and toddler daughter. Hotel Hermitage is superbly located, sandwiched between the Ponte Vecchio and Uffizi Gallery - arguably the top two attractions in the city - so it couldn't be much better from that point of view.
Our room was spacious with good facilities and nice furnishings. Little touches like branded note pads and even complimentary desktop calendars for 2015 caught the eye. Elsewhere in the hotel, there was also a very pleasant lounge area and a roof terrace with good views which must be a joy to have breakfast on in warmer months.
To top it all, the staff throughout the hotel couldn't have been more friendly and helpful and made us feel at home straight away, really fussing over my daughter. Any questions I had either before arrival or during my stay were swiftly answered and there was a real feel that nothing was too much trouble.
The only downside I can think of was the accessibility of the place. If you are a wheelchair user or have serious walking difficulties then this hotel isn't for you as you have to climb an initial set of stairs to reach the lift/elevator. This is then also quite small so if you have a child with a buggy/stroller then you might have to take a couple of goes to get your whole party up to the floor your room is on. However, don't let this put you off as we managed fine and would return without hesitation.
Overall, it's a three-star hotel but so much better - give it a go!
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- Also Known As:
- Hermitage Hotel Florence