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“Wonderful property in the heart of Florence” 5 of 5 stars
Review of Hotel Hermitage

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Hotel Hermitage
3.0 of 5 Hotel   |   Vicolo Marzio 1 | Piazza del Pesce, 50122 Florence, Italy   |  
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Hotel amenities
Ranked #59 of 461 Hotels in Florence
Woodbridge, Virginia
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Wonderful property in the heart of Florence”
5 of 5 stars Reviewed May 28, 2014

My wife and I stayed at the property for three days May 2014. You cannot ask for a better location; steps away from the Ponte Vecchio and the Uffizi. Hotel staff was very friendly and accommodating. We were in a supreme room that was much larger than I had expected. The room had a separate sleeping area from the rest of the room. The roof top patio offers excellent views of the city; the Duomo and Plazzo Vecchio easily in view.

This hotel represents an excellent value. Would recommend staying here to anyone.

  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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369 reviews from our community

Traveler rating
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    22
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    3
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (66)
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English first
Halifax, Canada
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 25, 2014

A friend recommended Hotel Hermitage for my recent trip to Florence with my mother, and it was perfect. Located just steps from the Ponte Vecchio and the Uffizi and an easy walk from many other placed we wanted to visit, it couldn't have been more convenient. The staff was incredibly friendly and helpful (especially Yolanda) and the hotel was clean and comfortable.
The only thing that prevents me from giving the property a 5 star rating was the lift situation. There is a flight of stairs before you reach the lift and getting luggage up there was difficult. No knowing the front desk staff had to actually send the lift for us, we waiting quite long wondering if it was working, Then when it did arrive, it was not large enough for both of us and our luggage. Nevertheless, once we got the gist of the thing it worked fine but there was often a bit of a wait. Still, when i return to Florence I plan to return to The Hermitage. I daydream about my view of the Arno and the Ponte Vecchio often.

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southport, North Carolina
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 14, 2014

We went to Florence with friends who had stayed at the Hermitage several times in the past. There were 5 couples travelling together. The staff went out of their way to take care of us and even let us have happy Hour in the lounge with our own wine. I had forgotten a transformer which was quickly loaned to me. The bathroom was amazing and everything was spotless. The location is perfect. It was easy walking distance to everything. I could find absolutely nothing to fault. I would go back without a doubt.

Room Tip: We asked for a quiet room and were given one that looked out on a courtyard. It was perfect.
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  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 11, 2014

Hotel Hermitage is located right next to Ponte Vecchio and Uffizzi, making it a perfect place for exploring the city on foot.
Rooms aren't too small, and are spotlessly clean. The hotel roof offers a panoramic view of the city, which is impossible to beat.
Breakfasts are served in a nicely decorated room, which also gives you an excellent view.
The staff is extremely helpful and courteous, this place is hard to beat.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chipping Norton
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 6, 2014

My mum (70) my two sisters and i all stayed in this wonderful for 3 nights in the bedroom that sleeps 4. (beds in this particular room not the most comfortable) but was perfect, as we rarely spend much time all together so this was a real bonus all being able to share one room!
Hotel itself was perfect for us, very tastefully done, classical, but best of all was the fantastic central position, over looking the River Arno, and the Ponte Vecchio. wonderful roof terrace with stunning views. Walking distance to most of the sights.
The staff were very very friendly and helpful.
i would definitely stay again

  • Stayed April 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed April 25, 2014 via mobile

Stayed at the Hotel Hermitage for 2 nights in a triple room with my 2 college-age children. The hotel is adorable and looks out on the Ponte Vecchio. The room was a good size and nicely appointed. Beds were very comfortable. The bathroom was huge. Very friendly and nice employees. Breakfast (which was just ok) was served in a beautiful room and there was a lovely sitting room overlooking the bridge. Would highly recommend this hotel to anyone looking for charm.

Stayed April 2014, traveled with family
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ijamsville, Maryland
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed April 17, 2014

We recently stayed 5 nights at this boutique hotel and found the location to be exceptional. Next to the Uffizi, museio galileo, ponte vecchio well everything is within a short distance. Do go to the museo galileo around the corner! On the plus side - friendly, courteous, warm staff who are helpful. There is a lounge near reception where you can sit and read and the breakfast area is sunny and inviting. The buffet breakfast was plentiful - fresh fruit, croissants, breads, rolls, yogurt, meats, cheeses, jams, toast, coffee, cappuccino, tea, etc. Eggs, bacon can be ordered (small fee). Room was clean, bathroom was large.
There is an elevator but you must walk up a few steps from the street to access the elevator. There is a roof terrace that can be accessed which has great views. I'm told that the top floor rooms have an excellent view but were were on the 4th floor. Overall a very pleasant hotel and well worth staying at and I would stay here again. There are several fantastic gelato places (ask front desk) and we tried the Indian Tandoori restaurant across the river one night which had very good food that was reasonably priced.

Room Tip: If you want a great view ask for one of the top floor rooms. You can always go to the roof terrace t...
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  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Hermitage

Address: Vicolo Marzio 1 | Piazza del Pesce, 50122 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Free Breakfast Room Service
Hotel Style:
#38 Romantic Hotel in Florence
#85 Family Hotel in Florence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Hermitage 3*
Number of rooms: 29
Reservation Options:
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Also Known As:
Hermitage Hotel Florence

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