First off, this hotel costs more per night than our other 4* hotels in the trip.
Upon arrival, we were greeted with the usual tiny Italian lifts, that can only fit 2 people in without moving. The hotel is on their own floor and our welcome was extremely pleasant.
Service is akin to a 4 star hotel, which almost justifies the high price. The location of the hotel is very good for those who love to walk.
Our room was a nice size and very clean (no views of anything except old and dirty rooftops). Furnishings are those you'd expect for a 2 star hotel. The bathroom was pretty dull and had an issue with hot water regulation. Be prepared for some unexpected cold splashes and some really hot ones as well.
They have a PC in the lobby which you could use, but it always seemed to be in use no matter what time of day it is. There is free WIFI as well, which works great in the day time, but after 10pm, does not work at all.
The breakfast is your typical Italian breakfast, although with less usual variety. They have a proper bread toaster on hand though, which is nice.
Overall, this is a good hotel for the first timer to Florence. The price although a bit on the high side, could be overlooked for the location and service.