Pierpaolo, Carla and the entire staff at the Hotel Casci made us feel right at home.From the moment we arrived, we felt comfortable .Pierpaolo made our dinner reservations and told us how to easily walk to a very good authenic Italian restaurant. He explained that in Florence dinner starts at 7:30 PM and reservations are usually needed even in November.What made this Hotel stay especially nice was the conversations that you had when you returned from dinner or your day in Florence.The breakfast at the Hotel Casci spoiled us.I had hard boiled eggs, yougurt, a variety of fresh fruit,and wonderful tortes each morning. The location couldn't be better.We were right next to the Duomo, the Bapistry, The Galleria dell 'Accademia (The David), and the Uffizi Galleria.We also easily walked to the Ponte Vecchio and the Boboli and Bardini Gardens.The best views of Florence are seen from the Piazza de Michaelangelo. The staff's help in finding out train information,useful facts about visiting other places in Italy and Paris, as well as how to best drive to drop off our rental car was outstanding! We also stayed here at the end of our trip.We could have even stored a bag or two here if needed. We will stay here again!!