We stayed at the Westin excelsior Florence for 5 nites and were amazed at the hospitality of this hotel. Starting from the doorman, concierge to the reception, everyone was so helpful and polite. Francesca from reception was particularly very helpful in changing our room.
They even gave us a complimentary cake and champagne for my sis in laws birthday, which was fantastic.
The rooms very very spacious and clean. The bathrooms were huge.
We were extremely pleased and we will be definitely returning to this fine hotel.
We would like to thank all the staff for such a great stay and their Florence hospitality.
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- Also Known As:
- The Westin Excelsior Florence Hotel Florence
- Westin Florence
- Florence Westin
- Westin Excelsior Florence