I selected this Hotel because it was well located within the city and we enjoy Westin Hotels.
We were coming into Florence to visit our daughter at art school and to enjoy all that Florence has to offer. From the moment we arrived we felt literally right at home.The front desk staff is some of the friendliest people we have ever encountered. Every person working the front desk was outstanding. The concierge desk also have extremely nice and helpful people ready to answer any question. The rooftop restaurant/bar is a must to see and offers incredible views of the city. It is in a very safe and comfortable location. The rooms offer great views of the city or the Arno, and are very well appointed. The hotel is sophisticated and charming. The restaurant offers a great breakfast buffet. Do not miss the omelets or the Eggs Benedict! I cannot say enough about this hotel and the professional and welcoming staff. After all the staff really can enhance the experience and here they sure do just that. Truly a great five day stay. Wish it could have been longer. We did return for one extra night before we were to fly out and again everyone was so welcoming. If you have a child with you, they will bring in a roll away for a very reasonable charge and it is very comfortable. We wish every stay could be like this Westin.