We stayed at the Westin for one night (on points) as a resting spot between our trip out to Cinque Terre and the trip to Tuscany. We had already been in Florence for a few days prior, running around the city, so we wanted a place to relax and be pampered. And wow - the Westin delivered.
The service is consistently outstanding. In advance of our arrival, the concierge sent useful information to help us plan our trip and offered to book tix to popular spots. On arrival, we were met by a cheerful, helpful front desk staff who remembered us by name/room number, despite the number of guests staying at the hotel.
Our room (a deluxe room facing the river - we were fortunate to receive an upgrade) was huge and regally decorated; the Westin bed was super comfy (despite the 2 twins pushed together, typical in Italy); the bathroom was gorgeous. The manager even sent up some chilled champagne on the house. We had drinks and dinner up on the rooftop restaurant, too. It boasts incredible views of the city and an elegant atmosphere. After a few days of non stop activity, this was the night we didn't leave the hotel (and I don't regret it one little bit)!
Perhaps our only hesitation about going back to the Westin is it may be a touch too formal/traditional for our tastes in terms of room decor, service and restaurant. We are pretty laid back. For those looking for a "regal" treatment (or looking to use SPG points), this is an excellent choice.
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- Also Known As:
- The Westin Excelsior Florence Hotel Florence
- Westin Florence
- Florence Westin
- Westin Excelsior Florence