I've been staying at both the Westin Excelsior and the Grand Hotel ( Now the St. Regis) at least twice a year for over 10 years, and I cannot say enough good things about both properties. Unfortunately, since the Grand became a St. Regis, the prices have become unaffordable, so I've been staying "across the street" at the Excelsior...which ain't bad! (I still make it a point to go to the St. Regis to say hi to my friends at the desk...Aldo and Andrea....they're truly the best!!!)
Both hotels take care of their customers to the highest degree - the management should be very proud of their staff and should make it a point to acknowledge them....we often don't know their names, but they all make our stays so seamless and perfect.
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- Also Known As:
- The Westin Excelsior Florence Hotel Florence
- Westin Florence
- Florence Westin
- Westin Excelsior Florence