We loved this hotel. It's in the perfect location....close enough to walk to any of the key Florence sites and still very quiet. We booked a Deluxe Arno River view room, and were upgraded to a larger river view room (Room #323) with two french balconies overlooking the Ponte Vecchio. The service was outstanding and the breakfast buffet was wonderful. We particularly liked Daniel and Samuel who ensured our cocktails were made perfectly...and served with a smile. We stayed for four nights and enjoyed every minute of our stay. There are great restaurants nearby, and the hotel restaurant was also outstanding. Highly Recommended !