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“Best view, best location, best staff” 5 of 5 stars
Review of Hotel Lungarno

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Hotel Lungarno
4.0 of 5 Hotel   |   Borgo San Jacopo 14, 50125 Florence, Italy   |  
Hotel amenities
Ranked #11 of 461 hotels in Florence
Orlando, Florida, United States
1 review
1 helpful vote 1 helpful vote
“Best view, best location, best staff”
5 of 5 stars Reviewed November 9, 2012

We stayed here instead of the Four Seasons, and were so glad that we did. The hotel, owned by the Faragamo shoe family, has the feel of a small boutique hotel and the staff treats you like you are the only ones in the hotel. Our room was small, but the view was incredible--right on the Arno River with beautiful view of the Ponte Vecchio. The bed and linens were luxurious, and the cleaning service was prompt. We liked this side of the Arno River, which seemed a little less hectic and loud.
Like many hotels in Europe, the hotel cuts off the AC sometime during October. To get enough cool air we had to leave the big sliding glass door open, which resulted in many mosquitoes by morning. Being from Florida and enduring mosquitoes most of the time, this would be a deal breaker at any other hotel in the states. But despite being bitten during the night, we decided that the hotel was well worth the bother. (And the mosquitoes weren't quite so painful as the ones in Florida tend to be.)
Breakfast each morning was bountiful and delicious, as well as unhurried. We were able to take in the view of the Ponte Vecchio and the skyline of the city while we sipped cappuccinos.
The staff took great care to ask about our welfare each day and to help prepare any reservations that we needed. We definitely plan to return to Florence and to the Hotel Lungarno.

Room Tip: Rooms on the Arno River are beautiful and sunny. I am sure higher rooms have an even better view of...
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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653 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (156)
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Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 7, 2012

Leave your expectations at the door, and just surrender to the quiet calm of a classic Italian home away from home.

You will require no anxiety, or expectations because your needs if not anticipated by a helpful service team member; will just seem to take care of them selves automatically.

Close to everything, walking distance close, unless you are day tripping then a cab is always around the corner.
Otherwise, right on the Arno, down the block from the Ponte Vechio, which is around the corner from the Pitti Palace, which is also around the corner from the Market.

Try to have at least one evening meal at the hotel, although this will be hard because the Lungarno is so well positioned among the best 'The Capitol Of The World' has to offer.

I am a Buyer; I work long days on overseas markets.
It is so appreciated to walk back into the hotel room and find the bed turned and a buonanotte stella..........................on the mat by the bed.

If you have problems with noise, request, well in advance a room on the river. Rooms on the road side echo until the weee' hours with Lambretti.
Me? I am nuts, I love it........but I certainly understand anyone requiring complete silence.

This is a classic Italian experience and one that can be romantic, restful or in my case restorative................for me it is always a bit like ; If this is Tuesday I must be in Belgium.

That said, next is the Principa Savoia in Milan...........

Room Tip: As I said in the review. If you are a bear about quiet, you must select in advance a river side room...
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  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
South Lake Tahoe, California
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 7, 2012

We have decided to come in Italy and when we travel we look for memorable experience and this is one of those. In this hotel we were greeted very well since checked in and we realized that we were in a hotel where the customer is at the center and before anything else. Finally a hotel where the service is up to the beauty of Florence. Our room was at the sixt floor and the view from the room was amazing, from the terrace of 655 we could see the duomo in front of us and the ponte vecchio at our right.
Family ferragamo is owned by the hotel and the service is up to the reputation of the great fashion company. If you stays at this hotel you have the opportunity to visit the museum ferragamo free of charge...at the front desk Lorenzo give us a welcome letter to enter there and he took care of us through out our stay and he gave us a three day itinerary that was perfect in what we saw, resturants which he made reservations for us and a perfect pace for the day.all the concierge are great!!!
we booked this hotel with american express travel so the hotel included us a wonderful breakfast made in a room overlooking the river. The bar is also amazing we took great cocktail made by the barman Andrea that it was perfect. Enjoy this hotel!!!

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, New York, United States
Top Contributor
119 reviews 119 reviews
23 hotel reviews
Reviews in 25 cities Reviews in 25 cities
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed November 5, 2012

Florence is a great tiny town on the Arno, and this is fabulous hotel in the dead center of town. The place is in a "new" post-war building, so it doesn't seem as renaissance as everything else in Florence. We were able to upgrade to one of the upstairs suites, with a full couch, large bath, and outside terrace with seating for six. The place was gorgeous, and the staff friendly, fun, and humorous -- they will entertain your terrible Italian like gallant gentlemen. There is a downstairs restaurant (Borgo San Jacopo) that serves as breakfast nook by day and culinary hotspot by night. I would stay in this hotel every time I visit Florence, if I could.

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cape Cod
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 5, 2012

This hotel is sited on the "other" bank of the Arno, not far from the Ponte Vecchio. It is a little more tired than it appears on its website; the Deluxe room we originally booked, on a high floor with a terrace, had a stained rug and slightly battered furnishings. It also had a foul odor, which at first we though came from the river, but when we went out onto the terrace, the odor disappeared. To the hotel's credit they upgraded us to a suite without additional charge. The suite was very nice but on a lower floor; unfortunately you can only see the dome of the duomo from the upper floors, and the river Arno itself is murky and brown.

Nevertheless it was lots of funs to see the rowers go by on the river, the view of the Ponte Vecchio is lovely, and at night the water is much more attractive. The hotel has a great bar area and service was very pleasant and professional. We do speak Italian, having lived in Italy for 3 years, but the staff seemed equally friendly to all guests. We didn't try the hotel restaurant, but the location of the hotel is wonderful (although I agree with other reviewers it could be hard to find by car--we took a taxi from the train station). It an easy walk to the city center, with the Uffizi gallery just across the river, and in a section of the city ("Oltrarno") with is itself very appealing, with many artisanal shops, restaurants, and quite close to the Pitti Palace.

  • Stayed October 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Diego, California
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 4, 2012

After flying for 17 hours and finding out that my wife's luggage was still sitting in an airport in the US, we were thrilled to find that the Hotel Lungarno was even nicer than we had heard. We were upgraded to a really comfortable upper floor room with a balcony overlooking the Arno and the Ponte Vecchio. Andrea and the rest of the staff were exceptionally friendly and helpful. The hotel is also located in a quiet area, but within a couple of minutes walk to the heart of Florence. The breakfast, which was included, was surprisingly good in terms of quality and selection. This hotel is luxurious, comfortable and a great value for the price. We highly recommend it.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 3, 2012

My wife and I stayed for two nights in this lovely hotel in October 2012. What a surprise when we saw the view from our bedroom of Ponte Vechio in brilliant sunshine! The hotel is most difficult to find being without vehicular access on a very busy and narrow street and not very well indicated . They should tell you to enter the Garage Lungano being right next door! All the sights are within minutes on foot together with some excellent Tuscan restaurants not to mention the awesome shopping! We would definitely stay there again and recommend the hotel to anyone.

Room Tip: Definitely ask for a river view ,more pricey but a must for the fabulous view of Ponte Vechio.
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Lungarno

Address: Borgo San Jacopo 14, 50125 Florence, Italy
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#4 Business Hotel in Florence
#8 Luxury Hotel in Florence
#9 Romantic Hotel in Florence
#17 Family Hotel in Florence
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Hotel Lungarno 4*
Official Description (provided by the hotel):
Your charming home away from home, a stone throw away from Ponte Vecchio. Florence and Tuscan hospitality are experienced at its finest in this splendid setting offering stunning views on the master works of the Renaissance.The exclusive and stylish Hotel Lungarno was designed by the Florentine architect Michele Bönan and invites you to spend magical days surrounded by luxury, glamorous art and culture. ... more   less 
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Also Known As:
Lungarno Hotel Florence

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