Excellent location. Room had great view of Arno. The hotel itself was magnificant. The room was palatial. We had a wonderful romantic holiday here. I am not sure I would call it a great value, but what is in Florence? Their are probably more reasonably priced hotels, but I doubt many as beautiful. The lounge area was very attractive and romantic. My only complaint was that I felt that the staff was a bit impersonal.

I have been in St. Regis Florence on Oct 2012, and the stay was nice and the staff was very friendly and helpful to make my stay much enjoyable. I recommend to any couple would like make them stay has difference taste to stay in this hotel.

We stayed at the St. Regis for our honeymoon and the experience was exceptional. Well appointed next to the river Arno this is an ideal location if you prefer to hang just a little out of the very centre of the city which works for me. By that I mean you are maybe seven minutes walk from the Duomo and with shops on the doorstep but away from the hubbub. We were fortunate enough to be upgraded to a junior suite and I try not to let that colour my opinion but that gave us the pleasure of a spacious suite overlooking the river, a huge super king bed, a deep closet cupboard and three televisions including the one in the bathroom mirror!. The personnel were very courteous from check in through the concierge service to the waiting staff. The hotel has period elegance and feels luxurious. Breakfast is excellent with the choice of buffet or a la carte although I never saw anyone take advantage of the a la carte. The gym is compact but modern with all you would need.

My final piece of advise is that you walk across the square on which the St. Regis stands to the Westin Hotel and have a drink in the rooftop bar as it has a great view over Florences skyline. Try at catch it at as the sun sets. Also I should say that if you are on the river side of the hotel there is a weir outside and with the single glazed windows you should expect a little sound but it is quite relaxing.

A first class hotel that I would recommend with or without the upgrade.

I've travelled to Firenze over a dozen of times and never had a regular hotel but this will definitely be the one from now on.

We stayed in a junior suite which has a very comfortable sitting room, a long closet & a king bed that feels like a heaven once you get in. The marble bathroom with a tub, a separate shower & a TV projected on a mirror. Paintings on the walls are classic and you feel like you sleep in one of the museum rooms.

Butler & other staff are very friendly and kind but not in an Italian manner and I felt at home all the time.

I truly recommend this hotel to anyone who like classical European style.