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Helvetia & Bristol Hotel: Traveler Reviews

5.0 of 5
Via Dei Pescioni 2, 50123 Florence, Italy
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Helvetia & Bristol Hotel
Ranked #81 of 471 hotels in Florence
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220 reviews from our community

    Trip type
Traveler rating
    137
    45
    20
    15
    3
Date Rating
Paris, Ile-de-France, France
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Renaissance Shanty”
4 of 5 stars Reviewed January 9, 2013

Is it not important to pick a hotel that suits the ambience of its environment? We think it is and on this basis The Bristol is hard to beat in 'Firenze'. Perfectly situated a smart stroll from The Duomo and Ponte Vechio the hotel exudes renaissance charm and authentic Italian class. If you are looking for 21st century cleansed perfection then do not stay here but if you want the comfort of a majestic hotel staffed with charmed professionals The Bristol will help you step back in time.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
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Ask Mark H about Helvetia & Bristol Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luana M, Assistant Management at Helvetia & Bristol Hotel, responded to this review
March 14, 2013
Dear Sirs,
It was very thoughtful of you to write your opinions and recommendation concerning our hotel, which we very much appreciated.
Just as Florence, the quintessential symbol of the Renaissance, placed man at the centre of the universe, the Helvetia & Bristol makes its guests the centre of attention so that they can enjoy its “sense appeal” to the full.
We are delighted to hear that you enjoyed your stay with us and that both our staff and services have contributed to render your time in Florence a successful one.
We sincerely hope that you will always make the Helvetia & Bristol your “home” whenever you are in Florence.
With best regards.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Perth, Australia
Contributor
13 reviews 13 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
“Great location”
4 of 5 stars Reviewed January 6, 2013

As you walk out of the Hotel the heart of the city is just around the corner, literately. The staff where excellent in every way from booking day trips, to suggesting great resturants. Overall great value for money.

  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask David G about Helvetia & Bristol Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luana M, Assistente di Direzione at Helvetia & Bristol Hotel, responded to this review
January 7, 2013
Dear Sir,
We appreciate your comments regarding your stay at Hotel Helvetia & Bristol.
It is always a great pleasure to receive positive feedback.
We will share your comments with our team, who we are certain will be encouraged by your remarks.
Thank you again for sharing your experience, and for staying at the Helvetia & Bristol.
We look forward to serving you in the future.
Sincerely.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Fantastic location, amazing staff”
5 of 5 stars Reviewed December 31, 2012

This 'historical' five star hotel is a really good place, close to most attractions in Florence and definitely one of the best staff I have ever seen. They were always ready to help us in any way possible, even for our day trips to Lucca, Siena and Pisa. The breakfest is great too and the whole hotel gives this feeling of an old mansion, which goes really well with the city of Florence. The rooms are really good, very spacious and luxurious. I just didn't like the restaurant of the Hotel, service is not really good, the manager was in a bad mood and the food was trying to be way too fancy, but that doesn't make our amazing experience any worse.

  • Stayed December 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask marcoslee about Helvetia & Bristol Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Morro de Sao Paulo, BA
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Excelent Location. Very luxuory hotel”
5 of 5 stars Reviewed November 24, 2012

I was many times in The Florence. In my opinion this is a better place, the location is perfect and the palce is storical.
It was need a place to do some appointments and this hotel has a very good structure to do it.
The staff is very kind, too.

Room Tip: The better location of Florence
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  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask PedroPaulo_Brasil about Helvetia & Bristol Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luana M, Assistente di Direzione at Helvetia & Bristol Hotel, responded to this review
December 3, 2012
Dear Sir,
I appreciate your comments regarding your stay at Hotel Helvetia & Bristol. It is always a pleasure to receive positive feedback.
I am...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Telluride, Colorado
Top Contributor
68 reviews 68 reviews
19 hotel reviews
Reviews in 29 cities Reviews in 29 cities
19 helpful votes 19 helpful votes
“Excellent boutique hotel with central location”
5 of 5 stars Reviewed November 6, 2012

We picked this hotel because it is part of The Leading Hotels of the World and its location. The staff is very friendly and helpful-they are the best part of the hotel. Beds are comfortable and adorned with exquisite Italian linen. Its central location allowed us to walk to every pace we wanted to visit in the city.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
Ask jmik66 about Helvetia & Bristol Hotel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Luana M, Assistente di Direzione at Helvetia & Bristol Hotel, responded to this review
November 7, 2012
Dear Sir,

Thank you for expressing your thoughts on your stay at Hotel Helvetia & Bristol, we always appreciate feedback from customers as it helps us, being part of The Leading Hotels of the World, to maintain a high standard of service. I will also share your comments with our staff who I am sure will be delighted! We are more than happy to hear that you enjoyed your stay with us, and hope to welcome you into Helvetia & Bristol once again in the future.

Kindest regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
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Additional Information about Helvetia & Bristol Hotel

Also Known As:
Helvetia And Bristol Hotel
Helvetia Bristol Hotel
Helvetia Bristol Florence
Address: Via Dei Pescioni 2, 50123 Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar/Lounge Business Center Pets Allowed Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#37 Luxury Hotels in Florence
#42 Family Hotels in Florence
#82 Romantic Hotels in Florence
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
IN THE HEART AND HISTORY OF FLORENCE. The Hotel Helvetia & Bristol is located in front of Palazzo Strozzi, in the centre of Florence. Just off the most important streets for "haute couture" and only minutes by foot from every major landmark in city. Its rooms restored in the fullest respect for the period in terms of materials and furnishings, evoke a world of refined elegance. This unique atmosphere imbues the fine rooms with their silk curtains, the drawing-rooms with their precious figured-tile floorings, adorned with valuable seventeenth century Florentine paintings. The exclusive "Winter Garden", for private events and banquets.Brass chandeliers hang from the multi-toned sunroof. Live plants adorn the walls and elegant furnishings provide a true "garden setting". The comfortable Sala Strozzi is ideal for holding small meetings, seminars, conferences, presentations and receptions. The fascinating "Hostaria Bibendum" restaurant & cocktail bar, all the atmosphere of an irresistible rendezvous. It is here that most of the time is spent, with its relaxing alfresco terrace. It opens its doors for lunch, afternoon tea or a candlelit dinner, a truly unique experience that is not to be missed. The Hostaria Bibendum’s menus follow the seasons to insure freshness, along the finest dishes of the Italian cuisine, guests can enjoy typical Tuscan specialties. Each dish becomes a unique work, to be savoured with rare pleasure. ... more   less 
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