Hotel dei macchiaioli is undoubtly a great place to stay in Florence. We book a lot of hotels now based on reviews and again it's come up trumps. From the moment we were greated by Paulo everything was just as we hoped for. The whole team here are warm and friendly, the rooms are exactly as you see on the website clean, good storage, comfortable beds and we found the shower and bathroom space (had room 105) very good. Our room looking onto a small courtyard not the road so very quiet, ideal after a day of sightseeing for a good nights sleep. The breakfast spread was cold buffet but a very good selection of cereals, meats, cheese, croissant etc. Finally the location is ideal 5 min walk to the Duomo etc.
What made it for us the staff. Nothing was to much bother. From the day we booked 6 months ago The hotel were able to answer any query we had. The responses were always within 24 hours and straight to the point. One of the main reasons also was the tours the hotel offers. We booked a city tour with Paolo and Day trip with Marco to Cinque Terre. The guys were great! Their knowledge and passion for the region is infectious and what the best thing is they are flexible. They want you as a customer to see what you want to see so and do and then they will use their knowledge and expertise to suggest the itinerary.
We therefore thank all the staff at Hotel Dei Macchiaioli for making our stay in Florence a very enjoyable experience!