This is a renovated historic building in the center of Florence, two long blocks from the Duomo. No elevator due to restrictions because of the historic nature of the building...no problem because someone is there to help you with your bags. We stayed in two adjacent rooms by themselves on a corridor off the main room which leads into the breakfast room. Incredibly clean, very comfortable, nice breakfast. However, what makes this place special is the small staff, including the owner Francesca. Everyone is so nice and helpful with any request (directions, dinner reservations, etc). I enjoyed just talking to them and getting to know them. I hope we have the opportunity to return to Florence in the not-too-distant future...I already know where we'll stay. Ciao!