What a gem! We stayed for 2 nights but would have happily stayed longer. This has to be one of the prettiest hotels I've stayed in. The standard rooms aren't huge but very nicely furnished with a big comfortable bed. The location for the city centre was ideal if you want a retreat from the bustle of the tourists.. The free shuttle bus operates regularly during the day. The staff throughout the hotel are kind, friendly and genuinely helpful. The standard throughout the hotel was excellent. Breakfast was adequate. The pool is situated by the canal and has the water wheel situated in it. The hotel offers free bike hire, the bikes are basic but well worth taking out along the canal. We used then to ride up to Ponte Vecchio and then came back past the hotel on the opposite side of the canal as far as we could go, probably a 15km trip but with some stunning views. I would highly recommend this hotel and would use again myself.