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“On the first day, we extended our stay.” 5 of 5 stars
Review of Hotel Mulino di Firenze

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Hotel Mulino di Firenze
4.0 of 5 Hotel   |   Via di Villamagna 119, 50126 Florence, Italy   |  
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Hotel amenities
Special Price
20% off room rate
Ranked #19 of 457 Hotels in Florence
Certificate of Excellence
Boston, Massachusetts
Level Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“On the first day, we extended our stay.”
5 of 5 stars Reviewed June 3, 2012

When we arrived from Rome to Florence, we got in a cab asked him to take us to our hotel. About 20 minutes later, we got to Hotel Mulino di Firenze. We were greeted by the receptionist and our luggage was taken to our river-view room. We opened the windows to a tranquil scene with birds chirping and blue skies overhead. The hotel overall is incredibly romantic, but our room was just amazing. The bathtub was big enough for two and there were slippers and robes available for free for our use and comfort. Our first stop was to get something from the lunch menu. They had just stopped service lunch, but Emilio was agreeable to giving us paninni. We drank our first amazing local Chianti while munching on lunch. The sun-dried tomatoes in the paninni were both sweet and savory and the proscuitto was mouth-watering and delicious. We noticed the couple a few tables away. She was looking sad and we learned that she was sad to be leaving and going home. Once we explored the hotel, the pool, the scenery outside, the spa downstairs, we realized why she was sad. It was beautiful. We decided not to make use of the free shuttle into the city that night and stayed close to home. We sat outside to the right of the bar area (our spot) and watched the sunset. I don't know if I should give it away, but there is a waterfall right next to the hotel pool. We couldn't hear it from our room which was only steps away and overlooked the river. It was a beautiful surprise. Perfect. We dined at the hotel restaurant late that night. We met Reynaldo, Aldo and Francesco. We were treated like family from then on. Aldo showed us pictures of his dog Ralph. Francesco gave us a recommendation for a local eatery in Florence with reasonable prices and incredible food - Le Moussacce. We asked Reynaldo his favorite thing on the menu and his suggestions were spot on-get the broccoli flan. Every morning at the free breakfast buffet these men asked us about our previous day and really seemed to care about the response. The ladies at the desk, Beatrice and Antonia were wonderful, warm and welcoming. I only have 2 complaints about the hotel, if you can even really call them complaints. The free shuttle was wonderful, but I wish that it ran later at night. The hotel restaurant begins dinner service at 7:30 so that's the last time you can come back from the city which makes sense. But if youve eaten at the hotel restaurant three times in five days, you begin to start searching for something different, and less expensive. With that comes my second suggestion...it would be wonderful for the restaurant/hotel to offer a lighter menu. When we had come back from Cinque Terre at 8:30pm, all we wanted to do was have a glass of wine and a salad or sandwich, but the restaurant didnt offer anything like that so we stayed in the city and ate a cheaper place and took a cab back to the hotel because it was past the time for the shuttle. It's wonderful to be in a remote hotel away from the noise of the city, but it does come with a frustration or two. IWe heard rumors of the hotel adding a conference space. While I think it would be great for business, I strongly suggest that the owner rethink this decision because the beauty of the hotel is the remoteness, the peacefulness, the tranquility and the romance. Fast-paced businessmen and women have the potential to take some of that away from this truly unique hotel.
Special mention of Emilio and his sweet and dry cocktail concoctions that he made for Yanna e Kai. He remembered our names and greeted us with nothing but smiles. Truly a wonderful and memorable stay. Thrilled we extended our trip in Firenze for one more night.

Room Tip: River view is more expensive, but totally worth it if you can swing it.
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mulinofirenze, Direttore at Hotel Mulino di Firenze, responded to this review, June 19, 2012
Dear Guest,
thank you very much for your beautiful review, we really appreciate your kind words.

The whole staff have read the review and they are really happy that you remember their names.

We are happy that you appreciated our restaurant also and we are sure that even if some light food are not on the menù, if you asked to the Maitre they could find a different option for you. Next time don't forget to ask.

Thank you again and see you soon.
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801 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (159)
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English first
Los Angeles, California, United States
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed May 29, 2012

My husband and I stayed in the Mulino di Firenze for 5 nights - and it was by far our favorite hotel during our recent trip to Italy. From the moment we arrived Antonia, Veruska, and Beatrice at the desk; Emilio at the bar; Franco the maitre ‘d, the waiters Rey and Aldo; and the porter Rudy, treated us like family.

Our first day in Florence my husband's wallet was stolen and we were distraught when we returned to the hotel. Veruska helped us get through the daunting task of calling our banks and credit card companies – and maitre ’d Franco enlisted Rey to deliver dinner to our room on a silver tray.

But the first-rate service and family ambience aside, the setting is idyllic. The brilliantly creative owners converted a centuries-old water mill on the Arno into a B&B while maintaining much of the original integrity. The mill's antique equipment and artifacts are featured in the bar and some pieces are displayed under thick transparent glass tiles on the floor! Our room on the river faced a peach orchard in bloom on the other side. From the high ceilings with the exposed beams to the heavenly bed with sparkling white linens we loved every waking - and sleeping - moment.

And the food! It was a tough decision to go elsewhere for dinner because the hotel’s restaurant’s cuisine rivals the best restaurants in town. The homemade pastas and Bolognese sauce are indescribable and the chef even makes his own breakfast sausage - which makes the morning buffet even more delectable than it already is with the homemade breads, croissants, pastries, fresh juices, and cappuccino.

Some guests don’t care for the distance from center city but we loved escaping to the countryside after a long day of sightseeing. The hotel provides shuttle service - but we enjoyed taking the bus from the adorable village, Nave a Rovezzano, a 10-minute walk from the hotel.

Oh, it was so difficult to say arrivederci!

Room Tip: Try to get a river view!
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  • Stayed April 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mulinofirenze, Direttore at Hotel Mulino di Firenze, responded to this review, June 7, 2012
Dear Guest,
we are happy to send you all the greetings from our staff, they all remember about you and your wife as really nice persons to have a chat with!

We are sorry for the inconvenience you had the first day but we are happy to understand that we've been able to make your stay wonderful instead.

Thank you very very much and hope that your stay at the Mulino di Firenze will always be a nice thought.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bellevue, Washington
Level Contributor
139 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
5 of 5 stars Reviewed May 28, 2012

Hotel Mulino di Firenze is incredibly beautiful on the Arno river south of Florence center. The hotel offers a free shuttle to the center of town. We stayed at room 203, a spacious room with a wonderful view of the river. The public areas are charming and with great ambiance. The restaurant serves tatsy breakfast and dinner, The two male servers at the restaurant are super friendly and made good recommendations. It is difficult to find the hotel, because the car GPS has problems finding the address which has changed recently. I recommend that you ask the hotel to provide you with a revised address to enter into your GPS. The hotel has a spacious under cover garage across the street and offers help with luggage from the garage to your room. The last shuttle back to the hotel is at 7:30 pm, and the last bus from the central bus station to the hotel is at 8:30 pm, so if you stay in town after 8:30 pm, you will need a taxi. A taxi should cost about 15 euro, but our taxi driver started with a charge of 5 euro, before even starting the ride, the meter showed 18 euro at arrival, but he pushed the meter up to 20 euro, so you need to watch carefully your taxi driver. Overall, a beautiful hotel.

Room Tip: Recommend room 203 with great rover view.
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 25, 2012

We spent three nights in this hotel on our whirlwind trip through Europe. We both wish we had an extra day here to enjoy the hotel.

We were greeted on our first day by the porterat the front gate who carried our bags from the taxi.

The desk staff were very friendly explaining all the amenities and then escorting to our room.

The food and service in the bar and restaraunt were exceptional.... Highly recommend the Tuscan soup....OMG!

Our room was overlooking the pool and so nice to hear the nearby river running, very relaxing and the view amazing. The room was spacious and clean.

I cannot see any reason why some people have rated this hotel poor. It was a true gem.

My only tip would be to not book any early tours as first shuttle is at 9, although taxi only 14 euro to town centre and about 20 from the train station when you arrive.... Small price to pay for such a great stay!

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed May 22, 2012

An absolute gem! Away from the crowds and noise of the city, but an easy commute with their free shuttle. Situated alongside the Arno, relaxing poolside is the perfect end to a days outting in and around Florence. Enjoy an outstanding dinner in their beautiful dining room and let Emilio, the barista, prepare for you a sumptuous nightcap or tasty capuccino. Carry it out to the covered patio in the courtyard and take in the sights of the nightime sky. Retire to your well appointed room with luxourious linens and soft down pillows. Sleep like a baby under the watchful eyes of a most accommodating and professional staff.

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mulinofirenze, Direttore at Hotel Mulino di Firenze, responded to this review, May 24, 2012
The "nightime sky" helps for sure, but we are really happy that also our hard work to make our guests happy take its part on this!

We really thank you for your kind words and ensure you that we'll try to do always better for you and all our future guests to feel confortable and happy.
Thank you
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Aberdeenshire
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed May 21, 2012

Simply wonderful hotel. So hard not to repeat what has already been written...but here goes.
Set on the outskirts of Florence on the River Arno the hotel is of simply superb and intriguing design. You cannot understand its layout from the photographs. Loads of interesting and quiet "nooks and crannies" to sit, rest, read and drink.

Our room was a Superior with River View with hard wood floors, high terracota tiled roof and wood beams and marble bathroom. Beautifully firm mattress on the bed. It was spotless, floor to ceiling...literally... I looked....hard!

The pool was being filled on our last and sixth day. The area around it is superb and I am sure if you wanted to laze away your day you would do so in comfort.
The last two elements making this such a fantastic hotel are the staff who have managed to achieve fantastic level of service without being overly formal. They work as a team, make you feel comfortable and relaxed and would do anything for you....Thanks guys..you were brilliant.. and finally the restaurant.... We felt the meals were better than those in the townin terms of standard and value for money. Combined with the excellent staff you cannot go wrong in terms of a relaxing meal.

However if you need to drag yourself into Florence the shuttle bus is timed beautifully. The Chianti wine tour with CAF to Castello Del Trebbio is brilliant fun and if you are into classical music please go to the Opera or Love Duets at St Marks organised by Franz Moser. Classical music with a light touch. ... and to get away from it all if you have a car the stunning views and cool woods of the abbey at Valambrosa would do you good as would a visit to the restored and ancient castle at Staggia.In the hands of the lovely custodian Sergio, marvel at its history, amazing restoration, stunning views surprising modern art displays.

Room Tip: Request a river view.
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed May 21, 2012

This is the first time i have ever left a review but feel this hotel must be commented on! From the moment you walk in the reception girls are so friendly,they can not do enough for you.The hotel is so tranquil and is of the highest standard but what really makes it the best are the staff. Emilio the bar manager is fantastic as is the night receptionist Ian who originates from england and can translate anything you want! The restuarant is also fab with great staff and really attentive manager.All the staff seem to care and work really hard making sure you are happy. I am struggling to find a fault and if i was being really picky it would be that there was no snack menu!!
Thats really how good this hotel is! thank you happy memories. John & samantha.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mulinofirenze, Direttore at Hotel Mulino di Firenze, responded to this review, May 24, 2012
Dear Guest,

we are really proud that the pleasure you had in staying in our Hotel made you so happy that you decided to write for your fisrt time a review about this. Thank you very very much.

We are really happy to be part of your happy memories from Tuscany.
Hope to have you here again and make your next stay even better than your last.
Thank you from the whole staff.
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Additional Information about Hotel Mulino di Firenze

Address: Via di Villamagna 119, 50126 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #19 of 457 Hotels in Florence
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Mulino di Firenze 4*
Number of rooms: 37
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