We stayed at the hotel last night and had a great time. Location superb and hotel gave me the name of a nearby garage before we arrived so fairly easy to find and park despite the rather small streets.
Entrance to the hotel is a bit quirky from the square via two huge wooden doors and then up the lift or stairs to reception. Reception very friendly and helpful which helped after 12 hour drive with two kids.
We had the family room and it was huge and pleasantly furnished with what seemed like 4 metre high ceilings; superb. Great views over the rooftops across the city.
The balcony overlooking Florence and the square was truly spectacular and a great surprise. In fact, a lovely spot to view the city, have a drink or read a book when the moment arose.
Breakfast was basic but good; good coffee great, fresh fruit, pastries, eggs etc. What else do you need to be honest?!
Overall, a very nice stay and staff were always pleasant in person or via email even with travellers with a four and one year old in tow.
I read the review of one star from yesterday and was surprised. Our experience was very positive and gets an excellent rating if you are looking for a decent value, independent hotel in a great location and an outstanding balcony to look across the rooftops.