The Palazzo Guadagni is what I imagined, or should I say wanted, Florence to be: gracious. The staff was exceptional in their attentive service and genuine care. The setting was an art lover's dream: the Guadagni's graceful balcony overlooked the thriving center of piazza Santo Spirito and opened into the neighborhoods of artisans and creative small restaurants and bars. Because of the height of the Palazzo we had endless views of the active piazza, the neighboring rooftops and Tuscan hills. It was good to be in a real neighborhood, away from throngs of tourists. Our walks were very special, leisurely finding our way to numerous churches, gardens and neighborhoods. It was an easy walk over the Santa Trinita bridge to spend time on the other side of the Arno to visit San Marco, the Accademia, Santa Maria Novella, etc. We never needed a taxi except to go to and from the airport. Ten days was simply not enough time for exploration, nor at the Guadagni. Our large room and bath were exceptional; our ceiling had a lovingly painted fresco. All was very clean and well maintained. Breakfast was a delight with its variety of fresh foods and delicious coffee. The staff anticipated every need during our stay. The hotel deserved more than 3 stars. I would love to be instantly transported to The Guadagni again for a blissful time on their balcony. It would be like coming home again.