We've picked this property based on excellent reviews it got on tripadvisor and the very impressive website that it boasts that almost makes you expect you'd be living in a true palace. While the hotel has its pluses, the negatives far outweigh them and I suggest fellow travelers to look elsewhere. First, the building itself. A very impressive 500-year old historic facade with huge windows. What they don't tell you is that the hotel only occupies a part of that building with most of the property taken up by apartments and small businesses. The entrance is a huge let-down - I thought I got the address wrong - it's a dusty and poorly lit hallway of an apartment building (to get to the hotel you need to take a tiny elevator in the corner). Apparently, the building residents are not very happy about the hotel: on our first day we got attacked by a mad-looking woman who ran across the square and started yelling at my wife and myself for allegedly trying to break the entrance door (it's not immediately clear how it opens - the hotel reception gives you the key, but don't really show how it works downstairs) and gave us an angry lecture on how they `always have problems with the boarding house'. Like some other reviewers here, we were given the "attic" room that was easily one of the worst hotel rooms I've ever been too - dark, cold, with a "view" of a roof, with no carpets and, most bizarrely, with a door connecting to another room that had a large keyhole that allowed anyone curious enough to see us. To top it off, there is a very narrow and steep flight of stairs leading to it. I've asked to change the room immediately and, thankfully, we only had to spend one night there. Another room we got was far more impressive - door-size windows (easily 3 1/2 meters tall), very tall ceilings, some antique furniture. It was located in the corner of the building with noises from the square a major nuisance most of the day though. I would have rated Hotel Palazzo Guadagni a `poor' if it wasn't for its glorious balcony offering picturesque views of Florence. That almost made up for the very spartan, convent-type facilities, but not quite. The location itself is OK, a leisurely 15 minute walk to most sights and Santo Spirito church just 50 meters away on the piazza - definitely do pay it a visit, it is often overlooked. There is some value in staying at a historic building and if you don't expect much in terms of facilities, you won't be disappointed. Just don't expect a true palace with gold, marble and silken linens.
Avoid the `attic' room like a plague. Ask for a room in the back, the ones facing the square are...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.