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“just so lovely...” 4 of 5 stars
Review of Hotel Palazzo Guadagni

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Hotel Palazzo Guadagni
3.0 of 5 Hotel   |   Piazza Santo Spirito 9, 50125 Florence, Italy   |  
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Hotel amenities
Ranked #29 of 461 Hotels in Florence
Pasadena, California
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“just so lovely...”
4 of 5 stars Reviewed November 28, 2012

everything about this place is lovely. the staff were beyond helpful, the breakfast every morning in the sun-soaked breakfast room was great and the room we were in was lovely. hanging out in the piazza santo spirito felt like being in a neighborhood instead of a tourist trap. the noise from the locals at night woke us up a few times, but that's a minor complaint. so looking forward to a return trip.

  • Stayed December 2011, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ferdinando2, Responsabile reception at Hotel Palazzo Guadagni, responded to this review, December 22, 2012
Dear Guests,

Thank you so much for sending your review, we are glad you enjoyed your stay with us.
We apologize for the inconvenience next time we'll offer you a quiet room.
We look forward to your next visit.
Regards
Martina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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816 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (172)
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Harpenden, Hertfordshire
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed November 27, 2012

This hotel is located within al thriving square which was a great place to dine (try Osteria San Spirito) and drink in the evening. As many have already said the hotel is located within a palazzo and it provides a dramatic backdrop for a hotel. We were first sent to the dreaded room number 16 which is truly miserable. We were eventually moved to room 5 which is a classic room and was pleasant. Our friends were also staying at the hotel and their room was impressive. All of the staff were really helpful, friendly and warm. Breakfast was good and the hotel has impressive views of the city. It was a comfortable base for our trip.

Room Tip: Book a superior room
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Contributor
14 reviews 14 reviews
8 hotel reviews
Reviews in 12 cities Reviews in 12 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed November 25, 2012

We've picked this property based on excellent reviews it got on tripadvisor and the very impressive website that it boasts that almost makes you expect you'd be living in a true palace. While the hotel has its pluses, the negatives far outweigh them and I suggest fellow travelers to look elsewhere. First, the building itself. A very impressive 500-year old historic facade with huge windows. What they don't tell you is that the hotel only occupies a part of that building with most of the property taken up by apartments and small businesses. The entrance is a huge let-down - I thought I got the address wrong - it's a dusty and poorly lit hallway of an apartment building (to get to the hotel you need to take a tiny elevator in the corner). Apparently, the building residents are not very happy about the hotel: on our first day we got attacked by a mad-looking woman who ran across the square and started yelling at my wife and myself for allegedly trying to break the entrance door (it's not immediately clear how it opens - the hotel reception gives you the key, but don't really show how it works downstairs) and gave us an angry lecture on how they `always have problems with the boarding house'. Like some other reviewers here, we were given the "attic" room that was easily one of the worst hotel rooms I've ever been too - dark, cold, with a "view" of a roof, with no carpets and, most bizarrely, with a door connecting to another room that had a large keyhole that allowed anyone curious enough to see us. To top it off, there is a very narrow and steep flight of stairs leading to it. I've asked to change the room immediately and, thankfully, we only had to spend one night there. Another room we got was far more impressive - door-size windows (easily 3 1/2 meters tall), very tall ceilings, some antique furniture. It was located in the corner of the building with noises from the square a major nuisance most of the day though. I would have rated Hotel Palazzo Guadagni a `poor' if it wasn't for its glorious balcony offering picturesque views of Florence. That almost made up for the very spartan, convent-type facilities, but not quite. The location itself is OK, a leisurely 15 minute walk to most sights and Santo Spirito church just 50 meters away on the piazza - definitely do pay it a visit, it is often overlooked. There is some value in staying at a historic building and if you don't expect much in terms of facilities, you won't be disappointed. Just don't expect a true palace with gold, marble and silken linens.

Room Tip: Avoid the `attic' room like a plague. Ask for a room in the back, the ones facing the square are...
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  • Stayed July 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
Contributor
17 reviews 17 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed November 25, 2012

We are staying in this hotel at the moment - I can't express how pleased I am at this extraordinary find!! The hotel is on the upper floors of a palazzo on piazza San spirito - a quiet and less touristy part of Firenze but in easy walking distance to everywhere. Our room has a spectacular view of the entire city with direct views of a nearby campanile from the bed and il duomo from the shower. It is exceptionally clean, the service wonderful and a daily delicious breakfast. There is a lift to get to the hotel but a walk back down the staircase is great exercise after a filling breakfast. We will stay here again and I recommend it. Hope to stay here again after a trip to Modena and before we fly out from Milan.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ferdinando2, Responsabile reception at Hotel Palazzo Guadagni, responded to this review, December 22, 2012
Dear Guest,
thank you for your kind comment on Tripadvisor,we are glad you enjoyed your stay with us.
We look forward to welcome you back in Florence.
Best Regards
Martina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
5 of 5 stars Reviewed November 23, 2012

This is a lovely hotel in a great spot. It is a simple, classic place to stay with large, comfortable rooms and nice bathrooms. The staff are friendly and helpful, whether it is helping with luggage or arranging a car park, they go above and beyond. The terrace is wonderful in the summer and the sofas good in poorer whether, where you can sit and have tea. It is a great base for exploring Florence and there are some wonderful restaurants nearby. I have stayed at the Palazzo Guadagni four or five times now and will do so again and again. My last trip was with my new fiancée who also loved it and wants to go back!

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ferdinando2, Responsabile reception at Hotel Palazzo Guadagni, responded to this review, December 22, 2012
Dear Guest,
we are glad that your appreciate your stay with us
Thank you for your great comments about your stay.
Best Regards and hope to see you back
Martina
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, New York, United States
1 review
5 of 5 stars Reviewed November 14, 2012

How lucky were my wife and I to include Palazzo Guadagni in our honeymoon itinerary! The walk up a couple flights of stairs was rewarded with an absolutely romantic and spacious room. Each day we greeted Santo Spirito from our personal balcony, and felt just a tiny bit of Medici hubris looking out on the people gathered in the square below us. The staff was friendly and helpful, even guiding us to an unassuming ticket booth which led us to prime access to both the Uffizi and the Accademia. Palazzo Guadagni was the splurge hotel on our trip, but they gave us a comfortable and accessible home base during our stay in Florence, and turned out to be the best value out of all the places we stayed in Italy.

  • Stayed September 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ferdinando2, Responsabile reception at Hotel Palazzo Guadagni, responded to this review, November 15, 2012
Dear Guests,

Thank you very much for taking your time and sending your review. We are glad you enjoyed the hotel and the city.
We hope to welcoming you again,
Best Regards
Staff Palazzo Guadagni
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, Maine
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed November 7, 2012

This is a great hotel (with elevator), our favorite hotel in Firenze.
Fantastic, helpful, friendly staff. Great location away from the hubbub but close enough to get to anyplace in the city.
Right around the corner from Palazzo Pitti.
Great breakfast!

Room Tip: All the rooms have great views, but if you want quiet, ask for a room off the piazza San Spirito.
See more room tips
  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ferdinando2, Responsabile reception at Hotel Palazzo Guadagni, responded to this review, November 12, 2012
Dear Guest,
It's a pleasure for us to read your review and we would like to thank you for your choice as well. We look forward to welcoming you again when in Florence.
Best Regards
Martina
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Palazzo Guadagni

Address: Piazza Santo Spirito 9, 50125 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
Ranked #29 of 461 Hotels in Florence
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hotel Palazzo Guadagni 3*
Number of rooms: 14
Official Description (provided by the hotel):
The Hotel Palazzo Guadagni is located in the Oltrarno district, in a characteristic piazza in the historical centre of Florance, a nighbourhood full of antique shops andold artisans' workshop, just a few minutes walk from the Pitti palace and the Boboli Gardens.The rooms are spacious and rich in atmosphere, found in Palazza Guadagni designed by Simone del Pollaiolo in 1505,have ceilings with frescos, fire places and a wonderful views that looks out onto Florence and the most important buildings. ... more   less 
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