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“Fabulous. Great location” 5 of 5 stars
Review of Hotel L'Orologio

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Hotel L'Orologio
4.0 of 5 Hotel   |   Piazza Santa Maria Novella 24, 50123 Florence, Italy   |  
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Hotel amenities
Ranked #18 of 461 hotels in Florence
Singapore, Singapore
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
“Fabulous. Great location”
5 of 5 stars Reviewed October 31, 2013

We spent two nights at this amazing hotel. Upon arrival we were immediately upgraded to a very large room and excellent bathroom. Both were spotless and no attention to detail had been missed. The furnishings were very homely and the bed extremely comfortable.
Breakfast was a sumptuous affair and the views from the atrium were quite stunning.
We were very impressed with the front desk staff who were always willing to offer guidance and directions and to make reservations for dinner.
We will definitely return on our next visit to Firenze.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
orologiofirenze, Resident Manager at Hotel L'Orologio, responded to this review, November 3, 2013
Dear Guest,
Thank you so much for sharing your experience!
It’s a great pleasure when our guests are feeling more than happy during and after their stay at L'Orologio.
Thank also for the kind words about our Front Desk team that is always glad and proud to suggest the best places to visit in town and surroundings.
Looking forward to welcoming you back I wish you a wonderful Autumn.
Warm regards,

Pierluigi Sassano
on behalf of Claudio Delli, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Dover, Delaware
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed October 29, 2013 credit card Amex Card Member Review

This hotel and its sister next door, the Hotel Santa Maria Novella,(both part of the same group) are outstanding in their furnishings, atmosphere, great staff, great breakfast comfortable beds, and great location. You can walk everywhere and it's a 5 minute walk to the train station.

Stayed September 2013, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
orologiofirenze, Resident Manager at Hotel L'Orologio, responded to this review, October 31, 2013
Dear Guest,

Thank you for taking the time to leave your feedbak following your recent stay with us at L'Orologio. We are so pleased that you enjoyed the location of the hotel and all of the service and facilities that we are all so very proud of. We look forward to welcoming you back in the very near future.
Our best wishes

Pierluigi Sassano
on behalf of Claudio Delli, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Monterrey, Mexico
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed October 25, 2013

Excellent hotel, we went on our honeymoon and they left a welcome note and biscottis in the room.
The hotel has amazing design, the room was very large compared to other hotel rooms in Europe, the bathroom was very large as well.
The front desk staff was great, help us locate places we wanted to go, and recommended a great trattoria to have dinner.
Great hotel choice.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
orologiofirenze, Resident Manager at Hotel L'Orologio, responded to this review, October 28, 2013
Dear Guest,

We would like to thank you for leaving this nice review of your experience at L'Orologio.
Everyone at L'Orologio takes great care in offering our Guests a memorable stay.
We are glad to read that you enjoyed your Honeymoon in Florence with us and that everything reached your expectactions.
We are all looking forward to welcoming you back very soon.

Pierluigi Sassano
on behalf of Claudio Delli, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Illinois
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed October 21, 2013

Excellent location. Room was great. Very comfortable with a great view. Front desk staff was great--excellent dinner recommendations and always helped us secure reservations. We were very happy with this hotel choice.

Stayed October 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
orologiofirenze, Resident Manager at Hotel L'Orologio, responded to this review, October 28, 2013
Dear Guest,

Thank you for taking the time to review our Hotel.
Providing our guests with the best possible hospitality and service has always been our mission.
We are delighted that we met your expectations.
Looking forward to welcoming you back we wish you a wonderful Autumn.
Warm regards,

Pierluigi Sassano
on behalf of Claudio Delli, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Geneva, Switzerland
2 reviews
5 of 5 stars Reviewed October 20, 2013

Really - everything about this place was good: location, staff, breakfast, bar, rooms, bed, shower, bath, etc.

Booked two rooms on-line. All that was available were Junior Suites (which were actually about the same prices as the regular rooms...). Nice big, clean room. Air conditioning. Great bed, pillows, bed covering. Very clean rooms. Nice shower and a separate, large bath-tub. Spotlessly clean.

Modern atmosphere, nice bar area, very nice breakfast on the fourth floor.

Short-walk from the train station and easy to walk to all of the main sites. Staff was very friendly and and made the best restaurant recommendation of the entire trip (Buca Mario - very highly recommended).

Could not have asked for more, would like to stay again in the future.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
orologiofirenze, Resident Manager at Hotel L'Orologio, responded to this review, October 21, 2013
Dear Guest,

thank you for sharing your review.
We are very glad that you enjoy your stay with us at L'Orologio.
It is always a pleasure to see that the dedication of our staff gains true recognition from our guests.
We sincerely hope to see you again soon in your Florentine home.
Warm regards,

Pierluigi Sassano
on behalf of Claudio Delli, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dallas, Texas
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 18, 2013

My wife and adult daughter who lived in Vicenza have stayed here twice. As a travel professional/wholesaler specializing in France only, this hotel had been recommended by one of my travel agent customers in Kansas City. Mariann would have not made a better recommendation....great front desk staff and crispy clean rooms to boot. The breakfast room was airy and offered a wonderful English style buffet...great way to start the day of walking. Our room faced out onto the Piazza Santa Maria Novella- great location for getting out and about for shopping, and food such as Il Latini and Aqua al Due (get the reduced blueberry steak!....really, yeah really...also in their San Diego and Washington, DC locations). Back to hotel...staff parked our car and in a wisk it reappeared without fanfare. The bar and library are relaxing and cordial. A bit on expensive side but really worth it...the house was in great shape!! Hope you enjoy amazingly unique clocks found throughout the hotel- now that's fun!!

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
orologiofirenze, Resident Manager at Hotel L'Orologio, responded to this review, October 21, 2013
Dear Guest,

Greetings from L'Orologio and thank you for taking the time to post your review on TA.
It is with great pleasure we read that the Hotel and the service met your expectations and you enjoyed our Deluxe room with Santa Maria Novella square view, the breakfast in our panoramic hall and the concierge suggestions.
Please be sure that your kind comments will be shared with the rest of the Team.
We would be very happy to welcome you back in Florence.
Best Regards,

Pierluigi Sassano
on behalf of Claudio Delli, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Robertson, Australia
Senior Contributor
38 reviews 38 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed October 16, 2013

This was a real find for us. Recently refurbished in sympathy with the old building, but with state of the art conveniences. Breakfast was included and the breakfast Room was o the 4th floor and more than adequate. Within walking distance of most major attractions and five minutes walk from the railway terminal it was a breeze. We overlooked the Santa Maria Novello Church and square.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel L'Orologio

Address: Piazza Santa Maria Novella 24, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #18 of 461 hotels in Florence
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel L'Orologio 4*
Official Description (provided by the hotel):
After a careful renovation, HOTEL OROLOGIO**** is a Luxury Contemporary Hotel situated in the heart of one of the most important squares of the historical center of Florence, walking distance from the magnificent artistic attractions in Florence.Completely renovated, the hotel has 49 rooms of various types, some of which offer a wonderful view on the city's main attractions: Piazza Santa Maria Novella, the Medici Chapels and the Dome of the Cathedral of Santa Maria ... more   less 
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