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“Great little gem!” 5 of 5 stars
Review of Hotel L'Orologio

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Hotel L'Orologio
4.0 of 5 Hotel   |   Piazza Santa Maria Novella 24, 50123 Florence, Italy   |  
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Hotel amenities
Ranked #15 of 461 hotels in Florence
Chicago, Illinois
1 review
“Great little gem!”
5 of 5 stars Reviewed September 13, 2013

Honestly, my only complaint is the hard beds but that is just how Europe works so can't fault them, even the luxury hotels have terrible beds. The hotel is so cool and unique. We got upgraded to a suite which was huge. Our bathroom was gorgeous and bigger than most of the rooms in Italy. Friendly helpful staff and great free breakfast.

  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
orologiofirenze, Resident Manager at Hotel L'Orologio, responded to this review, September 17, 2013
Dear Guest,

We were delighted to read your positive feedback following your stay at L'Orologio. We were so happy to read your kind words and that you really did enjoy the great service and facilities we are all so proud of.
We are a little surprised to read that you found the beds a bit hard since our all-new beds and king size dimensions are highly appreciated by customers as for the previous comments. In any case, rest assured that we will verify this important indication.
Please do come back and see us again soon.
Our kindest regards

Pierluigi Sassano
.... on behalf of Claudio Delli, Managing Director
Report response as inappropriate
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701 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Jupiter, Florida
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed September 11, 2013

My wife and I stayed here for 6 nights in August and were beyond pleased. The room was gorgeous, it was the Junior Suite and it over looked the square. The beds were big and comfortable, the bathrooms were huge and beautiful, and the staff were very very helpful and friendly. The hotel is centrally located, you can walk to anything. This hotel really helped make our trip great and truly recommend spending the extra money and staying here. If we ever return to Florence, this is where we will stay!!

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
orologiofirenze, Direttore at Hotel L'Orologio, responded to this review, September 14, 2013
Dear Guest,
We are delighted to read your complimenting review of your recent stay and thank you for recommending our Hotel L'Orologio.
We make every effort to ensure your expectation are exceeded and we sincerely appreciate that you have taken the time to share your personal experience, ackowledging so many positive elements of your stay, such as the great room with comfortable beds and big bathroom, the good location of the hotel and the friendly and polite attitude of our staff.

We look forward to the great pleasure of welcoming you back in the very near future!
Warmest regards,

Silvia Battini
on behalf of Claudio Delli, Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Victoria, Canada
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 7, 2013

We recently stayed at Hotel L'Orogio and found it to be excellent. The hotel and room were absolutely beautiful and the location was perfect. Right on the Santa Maria Novella Piazza, steps away from the Duomo. Friendly helpful staff and good breakfast. Would highly recommend.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
orologiofirenze, Direttore at Hotel L'Orologio, responded to this review, September 14, 2013
Dear Guest,

We are happy to hear that you enjoyed your recent stay at the Hotel L'Orologio and we really thank you for your kind words of appreciation and your recommendation.
We are pleased to know that you loved the hotel, the room, the location, the breakfast and that you have been positive impressed by the friendly and helpfull staff: we did our best to make your overall experience special and memorable.

We hope to welcome you back in the next future.
Yours faithfully,

Silvia Battini
on behalf of Claudio Delli, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Senior Contributor
41 reviews 41 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed September 6, 2013

This hotel is absolutely perfect, I could not wish for more.

The decor is captivating. Even as someone who has never put too much thought into watches or clocks, I can appreciate the decor of this hotel and the passion that the own has shows in the dedication to detail.

Each room has a name (named after a Rolex timepiece), and the timepiece theme is carried through right down to the taps in the bathroom.

The bathroom was luxurious, and the slippers and robes supplied were heavenly soft.

The bed was firm (without giving aches from being too firm), and the room well-let without being bright or dazzling.

Breakfast was a sublime start to the day, located on the 4th floor, again with the theme of the hotel carried through to the crockery and napery, and the coffee was both strong and abundant. One could linger over breakfast coffee without feeling rushed or as though we had been there too long. Although I am short, the view over the piazza from the breakfast room was enough to draw me in to daydreams, and the staff were attentive and efficient in their roles.

All of the staff were helpful, friendly and engaging, and more than happy to recommend their own favourite parts of this beautiful city.

The hotel does have the ability to park your car for you - take advantage of this, and enjoy walking around Florence. The major train and bus station is a short walk away (as is the beginning of the hop-on hop-off bus tour), and leather merchants are prevalent in the area. I for one delighted and reveled in the scent of leather in the many shops in the district.

I would 100% recommend this hotel to anyone who is looking for a luxurious stay in a fantastic location.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
orologiofirenze, Resident Manager at Hotel L'Orologio, responded to this review, September 12, 2013
Dear Guest,

Thank you so much for your review and your special comments and your enthusiasm. It is with immense pleasure that we hear that you found everything about L'Orologio amazing and consider it "the Florentine Perfection".
We are really glad you enjoy our property and his leading theme inspired by the fine watchmaking. Here, as you have excellently noticed, some of the finest top-end watches became decoration details and interior suggestions.
We are pleased you enjoyed our panoramic breakfast hall and the service.

Looking forward to welcoming you back in our property.

Our best regards

Pierluigi Sassano
on behalf of Claudio Delli, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Alberta, Canada
Top Contributor
54 reviews 54 reviews
17 hotel reviews
Reviews in 24 cities Reviews in 24 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed September 3, 2013

Perfect is the best way to describe this hotel! From the moment you arrive, you are greeted warmly by the staff, as they do everything in their power to make you feel at home. The rooms are well appointed and comfortable. The breakfast service is excellent, with a large variety of different items to choose from. With it's central location, it is the perfect home base for your Tuscan holiday!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
orologiofirenze, Resident Manager at Hotel L'Orologio, responded to this review, September 6, 2013
Dear Guest,
You can´t imagine how we feel happy and proud when we read comments like yours. We work hard to make our guests feel like they were in their homes.
Thank you very much for sharing your experience on TripAdvisor and we hope to welcome you back to Florence soon.

Pierluigi Sassano
on behalf of Claudio Delli, Managing Director
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed September 2, 2013

Gorgeous room, we loved the clock theme. Great service. Very clean bathrooms that were beautifully decorated. Very comfy bed! Loved every minute we stayed at this hotel. Plus, it was a great location. Thank you for a great few nights on our Italian tour!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
orologiofirenze, Resident Manager at Hotel L'Orologio, responded to this review, September 4, 2013
Dear Guest,
We would like to thank you very much for you kind words on Tripadvisor regarding your stay at the L'Orologio!
We always try to do our best to make sure our guests have the best experience while staying with us.
We are extremely happy to hear that you enjoyed your stay and that your holiday in Florence spent with us left you with a pleasant memory.
We do look forward to welcoming you back to L'Orologio once again.
Warm regards

Pierluigi Sassano
on behalf of Claudio Delli, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis, Tennessee
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed September 1, 2013

This was a very nice hotel! Very nicely sized comfortable rooms, great bar, and really good breakfast! A great place to land after a long day walking Florence. Very friendly and helpful staff. The bar has really nice indoor and outdoor seating. If sitting outside you are basically in the Piazza Santa Maria Novella. The location is close to everything but just far away enough to not be in the crowds.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
orologiofirenze, Resident Manager at Hotel L'Orologio, responded to this review, September 7, 2013
Dear Guest,

We are so glad to read your feedback following your recent stay at L'Orologio. We are delighted that you enjoyed our Bar de L'O and we are very proud that our team delivered a great service to you and that we met your expectations.
We do hope that we get the chance to welcome you back again in the near future in your "Perfect home in Florence"

Our kindest regards,

Pierluigi Sassano
on behalf of Claudio Delli, Managing Director
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hotel L'Orologio

Address: Piazza Santa Maria Novella 24, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #15 of 461 hotels in Florence
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel L'Orologio 4*
Official Description (provided by the hotel):
After a careful renovation, HOTEL OROLOGIO**** is a Luxury Contemporary Hotel situated in the heart of one of the most important squares of the historical center of Florence, walking distance from the magnificent artistic attractions in Florence.Completely renovated, the hotel has 49 rooms of various types, some of which offer a wonderful view on the city's main attractions: Piazza Santa Maria Novella, the Medici Chapels and the Dome of the Cathedral of Santa Maria ... more   less 
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