The location of the hotel is excellent. The lobby, elevators and surroundings are top notch. Rooms are great. All and all, it's great and would come back. But there are items missing - and I say that because this is such a top notch hotel or seems to be.
No ice bucket in room - have to go to the bar.
Orange juice breakfast from concentrate.
Internet is horrible.
Fitness room is horrible.
The issue is this hotel is so great that I would give it all 5's but they are really cutting corners on fitness room, Internet, some breakfast items.
Finally. Bad signage outside. I'm sure you won't find it on your first attempt.