Hotel L'Orologio was, by far, the best hotel we stayed in during our 12 day trip through Italy. The rooms were spacious, extremely clean and well appointed. The front desk staff was extremely accommodating, checking us in early and even calling the train station and a travel agent to try to fix our problematic train tickets-- Stefania, in particular, was a great help! The thoughtful touches (slippers set out each evening), upscale atmosphere, and warmly welcoming staff made our stay absolutely lovely. Breakfast each morning included plentiful choices of meats, pastries, cheeses, and much more. We loved our cappuccinos each morning! When we return to Florence, we will definitely stay at the L'Orologio and I can't wait!