If you are ready to be lied to and have your privacy invaded, this is the place for you.
We booked a 3 night stay at the locanda at the end of July 2013. We were told when booking the room would have air conditioning. When we first arrived at the hotel, the place was air conditioned. However, we soon discovered on our first night of sleep, the central air had been turned off. We woke up in the middle of the night, covered in sweat, as temperatures were in the upper 80's at night and exceeded 100 during the day. The next morning we asked the woman owner about the air, and if she could kindly fix it for the following night. She was quick to reply that the air conditioning is on a timer and turned off at night because only Americans and Chinese (both my husband and mines nationalities) like to sleep with air conditioning, and everyone else likes to sleep in the heat, so she could not accomodate our needs. We spent the next two nights miserable from the heat. We were forced to open the windows to get some relief. However, since there were huge holes in the screen, we are now leaving Florence covered in mosquito bites.
Another issue we encountered was that the owner was going through our things. I placed my make up bag in the bathroom, and upon returning to my room i found it in my suitcase. Thinking i may be crazy, I put the make up bag back in the bathroom and made a point of remembering leaving it there. Once again, when returning to my room, it was placed back in my suitcase. Other things were moved, including our phone chargers, clothes in our bags, and my hair straightener. For those of you thinking that she was simply trying to tidy up, don't be mistaken, because the bed was still left unmade and the towels were not replaced. She didn't just come in our room in the morning, but every single time we left our room, if even gone for only 30 minutes. She made us feel very uneasy, and we felt that she was invading our personal space by snooping through our things.
I feel the need to mention that I have never written a review, but not only did I feel the need to write one, but to write one while we are still in the middle of our European vacation. In general, both my husband and I are very easy going and not big on complaining. I just thought it was necessary to give everyone a fair warning that is considering staying here.
- Reservation Options:
- TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, Cheap Tickets, Priceline, Despegar.com, Agoda, Odigeo, TripOnline SA and Tingo so you can book your Hotel Locanda de' Pazzi reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.