We stayed four nights in this lovely hotel and Spa. All the staff were lovely and extremely helpful. The room was clean, spacious and the housekeeping was faultless. The large bed was very comfortable and the sweets on the pillows at night intriguing. There was a fantastic choice at breakfast every day and the spa area was clean and fun to use.
The staff spotted one of us were celebrating a birthday and we were given a complimentary bottle of bubby, which was brought to our room!
This hotel is centrally located but tucked away. It is in easy walking distance to all of the main attractions to visit. We would highly recommend this hotel and if we return to Florence we would book to stay there again.
One small point to note is the evening dinner menu was limited and did not change but this was not an issue for us.