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“Flawless service in an island of peace” 5 of 5 stars
Review of Golden Tower Hotel & Spa

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Golden Tower Hotel & Spa
5.0 of 5 Hotel   |   Piazza Strozzi 11r, 50123 Florence, Italy   |  
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Hotel website
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Hotel amenities
Special Rate
Free room upgrade
Ranked #12 of 461 Hotels in Florence
San Diego, California
Senior Contributor
36 reviews 36 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
32 helpful votes 32 helpful votes
“Flawless service in an island of peace”
5 of 5 stars Reviewed November 16, 2013

We have been to Florence several times and although we love the city, it can be somewhat noisy and hectic. We had four days and wanted a hotel that would permit us to walk to all of our favorite attractions, and the Golden Tower's location is within 15 minutes of almost the entire historic area of Florence. Check-in was easy, and I believe we received an upgraded room. We had booked a standard room, but were placed in 501, a modest sized room but with a separate spa room looking out on the city. Amenities were all that we could want, and the room ,although modest in size was very comfortable. The hotel's soundproofing and air conditioning were perfect and we never heard any noise even though we were in the heart of the city. Breakfast was good, with hot scrambled eggs added to the usual continental breakfast fare. The service from everyone was impeccable, including many helpful reservations and advice. Although the hotel is not cheap, it offers good value, especially for people who might want a little downtime from all the energy and bustle of Florence.

Room Tip: 501 has a separate spa room which is very relaxing
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  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, November 21, 2013
Dear Electric 2,
we thank you very much for your positive review and are very glad your stay with us was excellent.
We hope to welcome back in the near future and remain with our
best regards,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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676 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
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English first
Brooklyn, New York
Contributor
19 reviews 19 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed November 14, 2013

We were a needy group of 5 and the hotel was nice about helping us through some difficult predicaments. The basic rooms were very clean and pleasant but the junior suite was significantly nicer and really gave the feeling of being deluxe and had a lot more character. The breakfasts were nice, the location wonderful and the spa was a fantastic place to relax in the late afternoon after days exploring Florence. One improvement would have been more ease with the internet.One bonus is the hotel was right around the corner from a wonderful restaurant opened until late. We loved it so much we ate there 3 of 4 nights!

Room Tip: If it's a special occasion go for a junior suite.
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  • Stayed November 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, November 21, 2013
Dear Jody L,
thank you very much for your positive review and so happy you and other people spent a wonderful time with us.
We really hope to werlcome back in the near future,
Best regards,
antonio pellegrino - general manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
1 review
5 of 5 stars Reviewed November 12, 2013

very cozy hotel in city center location, walkable distance to major sightseeing attractions. Hotel front desk is super friendly. Kudos particular to Andrea at Front desk, very very nice, went beyond to help, and recommended us good restaurants. Will definitely stay again for next Florence visit

  • Stayed November 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, November 21, 2013
Dear Chris L,
many many thanks for your positive review. Our Staff will be very proud of it.
We hope to welcoming back and in the meantime we wish you all the best,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milan, Italy
Senior Contributor
37 reviews 37 reviews
7 hotel reviews
Reviews in 19 cities Reviews in 19 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed November 5, 2013

Just been there for a long week end with all my family and all of us have been extremely satisfied.
The location is just perfect, in the very center, close to everything. The hotel is cosy, the staff extremely nice and helpful, everything makes you feel very comfortable and at ease.
We took the family suite, which is a real treat: two large bedrooms with two large bathrooms and a small living room for reading and relaxing, with enough room even for a large family (we've got four children). Cannot say anything on the spa, as it is not allowed for children.
The breakfast is also great: it may seem quite standard at a first glance, but the quality of every little thing is just superb.
Only two (minor) negatives: 1) the large plasma screens in the breakfast and in the dining rooms spoil the atmosphere, I'd take them away immediately. 2) The first night we dined at the hotel restaurant as we were tired, and the experience was ok, but did not compare with the rest of the hotel.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, November 21, 2013
Dear Paolo B,
Thank you very much for your positive review and are very happy you enyoyed our Family Suite which you described in an excellent way.
Thanks also for emphasizing our breakfast, it is exactly as you said, at the fist glance it looks standard, maybe because of the little space, but very high quality products.
As for the large tv screen, both are tuned on BBC channel, just to give updated world news.
Concerning the dinner, it seemed was OK but not completely?? What was wrong?? Service, food??
Anyway , we thanky you again and hope to welcome back very soon,
antonio pellegrino - general manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stillwater, MN
Contributor
20 reviews 20 reviews
6 hotel reviews
Reviews in 15 cities Reviews in 15 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 2, 2013 via mobile

We had a wonderful stay at the Golden Tower, what a great location. We had a beautifully appointed room and so very clean. We had access to the mini bar, which was great after a busy tourist day. The location was right in the center of town, walkable to most tourist locations and some great places to eat. The breakfast was very good with an array of foods. The staff was very helpful, giving excellent recommendations.

Stayed October 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, November 21, 2013
Dear Katfwilson,
many thanks for your positive review. We are very happy you spent wonderful time with us and really look forward to welcoming back,
best regards,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ropley
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed November 2, 2013

We have just spent 4 nights at the Golden Tower Hotel and Spa in Florence and we could not fault the stay at all. The staff were wonderful and the hotel was perfectly placed for a city break. The rooms were beautifully situated and the suite was great, having two bathrooms was a bonus. We had use of the mini bar and each evening a complimentary glass of sparking wine and nibbles, a lovely touch. The turndown service was impeccable each night.
The little spa was heaven and we relaxed each night before dinner in the steam room, sauna and whirlpool. The massages were lovely and very relaxing.
We would not hesitate to recommend this hotel and the city of Florence was wonderful and very romantic. Thank you to the staff at the Golden Tower who made our break so special.

Room Tip: Upgrade to a suite if you can afford it as its a wonderful experience. We stayed on floor 5 which w...
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  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, November 21, 2013
Dear Bernise,
Thank you very much for your lovely review. All of us appreciate your comment and are very proud to have contributed to render your stay so pleasant.
We hope to welcome back in the near future and in the meantime we wish you all the best,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed October 17, 2013

My wife and I stayed here for three nights during our honeymoon in Italy. We absolutely loved it! The central location in the heart of Florence is perfect, just a short walk from everything. The hotel is gorgeous and all of the staff were exceedingly helpful and attended to our every need. They even treated us to a complimentary bottle of champagne to celebrate our recent wedding. I'd recommend opting for a deluxe room, which comes with full access to the mini-bar and spa. The included breakfast buffet was delicious too! The Golden Tower rightfully earned every one of its five stars in this review. We can't wait to come back!

Dan

Room Tip: Deluxe rooms include full access to the mini-bar and the spa, which is a great way to relax after a...
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, November 1, 2013
Dear dan_mlnm,
thank you very much for your positive review. All The Staff appreciate your words.
Looking forward to welcoming back,
best regards,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Golden Tower Hotel & Spa

Address: Piazza Strozzi 11r, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Spa Hotel in Florence
#9 Romantic Hotel in Florence
#10 Luxury Hotel in Florence
#29 Family Hotel in Florence
#35 Business Hotel in Florence
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Golden Tower Hotel & Spa 5*
Number of rooms: 40
Official Description (provided by the hotel):
The newest boutique hotel settled in the heart of Florence at the side of the historic Palazzo Strozzi, suggests a new vision of luxury: a wonderful spa and a very joyful Health and Beauty center, Heavenly beds and the latest hospitality technology. Benefits of traditions plus the modern world solutions.The Golden Tower maintains luxury habits exploiting new service standards. ... more   less 
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Also Known As:
Golden Hotel Florence

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