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“Nice Hotel” 4 of 5 stars
Review of Golden Tower Hotel & Spa

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Golden Tower Hotel & Spa
5.0 of 5 Hotel   |   Piazza Strozzi 11r, 50123, Florence, Italy (Duomo)   |  
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Hotel website
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Hotel amenities
Special Price
10% off room rate
Ranked #18 of 418 Hotels in Florence
Certificate of Excellence
A TripAdvisor Member
“Nice Hotel”
4 of 5 stars Reviewed September 12, 2013 via mobile

The hotel is nice and in a great location. The room was clean and decent size for 2 including size of bed. The bathroom was good except the rain shower didnt have high pressure but was usable. The staff were extremely friendly and always wanted to help. Breakfast was buffet style including eggs, bacon, cereal, fruit, bread, juice, and etc. For the price I expected a better breakfast (eggs bland) and nicer bathroom with high water presure. The bar interior of the hotel needs an update in my opinion. The location was really great tho.

Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, September 20, 2013
Dear Guest,
Ithank you for your positive review and for your suggestions.
As for the shower pressure, I hope you mentioned to the reception staff in order to check.
As for the breakfast, even if we have a very lot of articles, due to the limited buffet space, we cannot show everything. Anyway, thank you for suggestions.
Looking forward to welcoming back, we wish you all the best and remain,
with our best regards,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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879 reviews from our community

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Hartford cheshire
Level Contributor
128 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
5 of 5 stars Reviewed September 10, 2013

Stayed at the Golden tower for 5 nights on our honeymoon! Yes we did it!!
The hotel is located within walking distance of everything you will need whilst in Florence. The air con is second to none and we really appreciated the cool room after a hot day walking around the historic town.
The staff at the hotel are very helpful and nothing was too much trouble - a special thank you to the lovely man on reception - so sorry i forgot your name :-(
The bar staff are vey quick and helpful, the breakfast is better than a Brit would expect and hot and fresh too.
Use the Golden spa - its so worth a visit.
We have stayed in many good hotels in Italy including the best that Venice had to offer - none came up to the standard of this one!!
Thank you for having us and for the glass of sparkles :-)

Room Tip: we stayed in 502 great room with crazy round window lol
See more room tips
  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Liz H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, September 20, 2013
Dear Liz H,
many thanks for your wonderful review. We are so happy to read that you spent a fabouolos time with us.
We really look forward to welcoming back,
all our best regards,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis
Level Contributor
56 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed September 8, 2013

I will get my only complaint out of the way-and it's not the hotel's fault. Driving in old Florence is not meant for tourists. Our car's navigation system tried to get us to turn the wrong way onto one- way streets. It seems that the municipality changes the direction of traffic every few months just to keep people on their toes. I suggest guests driving to the Golden Tower call the hotel as soon as they cross the Arno River and have the helpful staff guide them in. The staff parked our car in the valet garage (somewhere in the area) and we did not retrieve it until we were leaving Florence.
The hotel is a beautiful boutique hotel in the heart of Florence's fashion district and an easy stroll to the Ponte Vecchio, the Uffizi Gallery, and the Duomo. We stayed in one of the tower rooms which had an interesting layout. The minibar was free and the plentiful buffet breakfast was included as well.
The staff were very helpful with any request. We did not use the spa and would have liked to have had a gym in the hotel.
I heartily recommend the Golden Tower Hotel.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank ElvisMem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, September 10, 2013
Dear Elvis Mem,
we thank you very much for positive review and the important thing is that you enjoyed the stay with us.
As for driving here, it could seem difficult as Florence is a medieval town and we constanlty update the information on our official website despite the navigators that mot of the times are not updated.
Looking forward to welcoming back, we remain with our best regards,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manasquan, New Jersey
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed September 5, 2013

Golden Tower was a great place to start off our honeymoon. We arrived here via train from Luca in the end of August. We took a short taxi ride to the hotel from the train station but it was 15 euro....if bags are light, just walk it. The rooms are not ready until 3 so after arriving at 12 they recommended a good lunch spot around the corner. The hotel is centrally located so it was not hard to kill time while we waited. Once we did get to the room they sent us a complimentary bottle of Proseco, which was really nice. The rooms were stunning. Any views they lacked were made up for with the luxurious bathrooms, beddings, the list goes on. The room was extremely clean and so was the bathroom - I've never seen maid service that cleaned up so well. They even straightened out our own things. Staff was very kind and spoke english well however, one guy in particular did not seem keen on helping us book a tour and when we booked ourselves we were charged 3 euro for the call. This can all be avoided by booking things online though in advance. I don't want to diminish the rest of the staff who were VERY kind and amiable making maps for us and directing us wherever we wanted to go. The breakfast was outstanding...in a beautiful room with anything you could wish for. The bar was pretty empty at night and the drinks were slightly overpriced, but this is what you should expect in the city center. Overall I would HIGHLY recommend staying at this hotel if you're looking for a relaxing place in the heart of Florence. 3 minute walk to duomo, seconds from ponte vecchio and river, 5 minutes over the river to Medici Palace and minutes from Uffizi.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank rujimhenry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, September 6, 2013
Dear rujimhenry,
many thanks for your positive review and are very happy you spent wonderful time with us and proud to be your nicest hotel in your trip.
Looking forward to welcoming back,
we remain with all our best regards,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed September 4, 2013

The location could not be better you are centrally located close to the Dome and all the major sites . The hotel has a very warm feeling .The front desk are very accommodating and helpful . At the end of a hard day of sightseeing we enjoyed the spa . My daughter was extremely happy because the Sky tv had a full array of kids channels . We will definitely be back . The only thing missing is a fitness center .

Room Tip: Rather than booking online it may be worth calling the hotel directly for a better deal .
See more room tips
  • Stayed September 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank azeemmiami
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, September 6, 2013
Dear azeemmiami,
many thanks for your positive review and for your suggestions. We are really thinking to create a fitness room.......probably next year???
Hope to welcome back and remain eith all our best regards,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed September 3, 2013

Stayed for one night. Needed luxury for the last night of a one week trip to Italy.

Room: upgraded to a junior suite - stylish and very comfortable. Request a bath if you need one - not sure how many have them.

Location: in high fashion area and very close to the Duomo.

Spa: try the hammam deluxe. It was very relaxing and Gabriella has good technique.

Food: recommendation from the reception was great - try La Bussola for seafood/fish, pizza and good wine selection. Try Buca Mario for steak and pasta.

Atmosphere: very friendly, courteous, professional.

Access: we used the valet parking option. The one way roads around the area were new to us so a staff member joined us a couple of blocks away and directed us to the hotel entrance.

  • Stayed September 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank MervynNomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, September 6, 2013
Dear MervynNomad,
thank you very much for your positive review and for your suggestions.
We hope to welcome back soon and in the meantime we remain,
yourse sincerely,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Auckland, New Zealand
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 2, 2013

Booked this hotel via tripadvisor and had some initial issues with credit cards where they wouldn't accept a credit card number via telephone. But eventually all of that was sorted and when we arrived at Golden Tower, we somehow scored a free upgrade to some form of suite! The suite was huge for Italy standards and included an outdoor spa, which was very much appreciated. The bathroom itself had double showers. I was overall very impressed with the room and the bed was also very comfortable. There is also a kettle and coffee/tea facilities which I always appreciate.

The breakfast options were not bad and their sausages are pretty yum! However, I wish they would do eggs to order instead of having scrambled eggs sitting in the hot food section, waiting to get dry.

The staff were very friendly and made some good restaurant recommendations. The hotel itself is very central and within walking distance to most of the sights. It's also very near the Arno river so it's nice to take a stroll down to the bridges at night for the great view.

We stayed here a total of 5 nights and loved it. Didn't get a chance to use the spa though but overall, this is a great hotel to stay at.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank susumooyin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, September 6, 2013
Dear susumooyin,
many thanks for your positive review and are very glad you enjoyed your stay with us.
As for the credit card, for security reason we do not accept by phone, as anyone could use it.
Looking forward to welcoming back soon, we remain,
yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Golden Tower Hotel & Spa

Address: Piazza Strozzi 11r, 50123, Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence > Duomo
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#5 Spa Hotel in Florence
#10 Romantic Hotel in Florence
#16 Luxury Hotel in Florence
#32 Family Hotel in Florence
#37 Business Hotel in Florence
Price Range (Based on Average Rates):
Hotel Class:5 star — Golden Tower Hotel & Spa 5*
Number of rooms: 27
Official Description (provided by the hotel):
The newest boutique hotel settled in the heart of Florence at the side of the historic Palazzo Strozzi, suggests a new vision of luxury: a wonderful spa and a very joyful Health and Beauty center, Heavenly beds and the latest hospitality technology. Benefits of traditions plus the modern world solutions.The Golden Tower maintains luxury habits exploiting new service standards. ... more   less 
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Also Known As:
Golden Hotel Florence

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