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“excellent hotel, great staff” 5 of 5 stars
Review of Golden Tower Hotel & Spa

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Golden Tower Hotel & Spa
5.0 of 5 Hotel   |   Piazza Strozzi 11r, 50123 Florence, Italy   |  
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Hotel website
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Hotel amenities
Special Rate
Free room upgrade
Ranked #13 of 461 Hotels in Florence
Melbourne, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“excellent hotel, great staff”
5 of 5 stars Reviewed July 15, 2013

My husband and I stayed here for 2 nights for our anniversary and loved it. The staff were more than helpful, and even recommended and booked an amazing restaurant with a view for us nearby, ensuring we had an excellent table with a view (thanks Andrea!)
The room was spotless and big and the location is perfect for sight seeing and shopping.
We also enjoyed massages at the spa, where the staff were very accommodating in altering a massage to suit me as I am 5 months pregnant. The actually spa is also beautiful, we loved the jacuzzi pool and flavoured showers.
Thanks again to all the staff, we will absolutely be back (once baby is born and old enough for travel haha)
Elena

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, July 19, 2013
Dear MiloandRambo,
We thank you very much for your positive review also for posting about our very professional spa staff. Thank you.
The promises must be kept!! We will wait for all the family and in the meanwhile we wish you all the best,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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670 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (92)
Date | Rating
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English first
Southampton, United Kingdom
1 review
5 of 5 stars Reviewed July 15, 2013

We really enjoyed staying and walking in Florence. The hotel is well situated for all the sites. The staff were very friendly and accommodating. Nothing was too small for them to help
Only small issue we felt the room was too small

Room Tip: We slept in the back rooms as the noise from the outside on Friday and Saturday is too much
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, July 19, 2013
Dear GeorgeT,
thank you very much for your positive review and are very glad you enjoyed your stay with us.
As for the room, we have different sized room due also to our particular ancient building.
However, should you come back, which we hope soon, you will upgraded in one of our spacious room. Promise!
In the meantime, we remain with our best regards,
antonio pellegrino - general manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montville, New Jersey
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 13, 2013

Golden Tower Hotel and Spa delivered an excellent experience for this first timer in Firenze. Excellent location to all sightseeing attractions and restaurants. The room we had was spacious with a queen bed, sitting area, outdoor jacuzzi and balcony. The bathroom was spacious and luxurious with a two person shower and aromatic bath supplies. Mini bar was included in our room, also a great amenity. This was our first stop of three for our Italy vacation. Breakfast was fulfilling AND delicious! Numerous choices that were presented beautifully always geared us up for a full day of sightseeing. (Thank you to the young lady from Great Britain in the breakfast area who had the chef write down the Pudding Cake recipe. The most delicious we tasted along our journey!) On two occasions we requested different bathroom amenities that we forgot to bring. I was delighted by how my toothpaste was packaged and delivered. Beds and pillows, eh. Not the most comfortable. However, cleanliness trumps everything and the room was spotless everyday upon our return. We did get a couples massage as well. A six. Front desk staff friendly and helpful. Overall, I would highly recommend the Golden Tower Hotel and Spa and would return!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, July 19, 2013
Dear VATA123,
Thank you very much for your positive review . We are very delighted you spent wonderful time with us and look forward to welcoming you back in the very near future.
All my best regards,
antonio pellegrino - general manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed July 11, 2013

My wife and I stayed here for 3 nights in June-July 2013 as part of a 2-week honeymoon across Italy and France. I originally booked primarily because of its outstanding locations, just south of the Duomo and just north of the river. In addition, the level of luxury exceeded my expectations and was a nice touch for a special occasion. Our room was spacious and included a jacuzzi with a showerhead and hose faucet. We also got free access to the spa, which includes a large heated pool and scented showers; treatments like massages cost extra and we didn't spring for any. Our stay also included a free breakfast every morning, which was by far the best we had during our trip and included different types of breads, meats and cheeses, salmon, bacon, eggs, jam, juices, champagne, and coffee. Every night includes a happy hour at the bar with free champagne. Hosts were knowledgeable and professional. All-in, our stay cost just under €400/night. Not cheap, but well worth the money. I'd recommend this to anyone willing to spend a little extra to get an outstanding location and special-occasion luxury.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, July 12, 2013
Dear BradB,
we thank you very much for your positive review and so well detailed. We really have appreciated your words.
For sure, you should come back for the anniversary and we will wait for you.
In the meantime we wish you and your wife all the best,
antonio pellegrino - general manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vienna, Austria
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 8, 2013

The hotel has an excellent location in the centre of the city - near some of the most breathtaking monuments. The rooms were very clean and the bed of good quality. In Italy the breakfast is very often not too good, but the breakfast at this hotel was outstanding. Not too many different things but the things they offered tasted well and were of fine quality. In this regard it compares favourably to many of the big chain hotels were I have stayed were the number of products offered were large, but were the quality did not convince. The spa area is also very nice and one can be there for hours and hours. One of the best hotels I have every stayed at.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, July 12, 2013
Dear Anastasios1980,
Many many thanks for your positive review. We have appreciated your comments about our breakfast and it is really the same what we said in the past responses. The "problem" is that we do not have so much space to show our products and it looks like a buffet with a few ones.
We hope to welcome back very soon and remain with all our
best regards,
antonio pellegrino - general manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wigan, England, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 8, 2013

Recently back from this hotel after staying there for a week on Honeymoon. There is nothing I can fault with the hotel and its staff, who were all extremely helpful. It is in a fantastic location right in the heart of the historic city and and close to the major tourist sites. Only had breakfast there which was a perfect start to the day with a wide choice of hot and cold dishes served buffet style, you could also order additional dishes. It is not cheap to stay there, but you do get what you pay for, and I would definately go back.

Room Tip: We stayed on one of the tower deluxe room, which was fantastic.
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  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, July 12, 2013
Dear DSReview,
we want to thank you very much for posting a wonderful review and we are more than happy you spent faboulos time with us.
We really look forward to welcoming back and in the meantime we wish you all the best,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 7, 2013

My fiancée and I stayed here in June, 2013. Online booking was easy and the hotel was easy to find in Florence. The staff was great, the room was very comfortable and we had almost no complaints. The breakfast each morning was very good, with ample selections. The front desk made dinner reservations for us two times, and both places turned out to be outstanding meals.

We stayed on floor 1. Be aware it can be a little noisy, being so close to pedestrians coming by, and there are garbage trucks that do their pickups very early in the morning with lots of glass clanking.

Overall, a very nice hotel and I'd stay here again.

Room Tip: Don't stay on the first floor; go higher due to noise!
See more room tips
  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review, July 8, 2013
Dear TMazza,
many thanks for your positive review, we are very happy you enjoyed your stay with us.
As for the garbage truck which is a daily service, it was probably just that day a little bit noisy.
Usually our soundproofed windows works well in this case.
Looking forward to welcoming back we remain with our best regards,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Golden Tower Hotel & Spa

Address: Piazza Strozzi 11r, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Free Breakfast Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Spa Hotel in Florence
#11 Luxury Hotel in Florence
#11 Romantic Hotel in Florence
#31 Family Hotel in Florence
#42 Business Hotel in Florence
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Golden Tower Hotel & Spa 5*
Number of rooms: 40
Official Description (provided by the hotel):
The newest boutique hotel settled in the heart of Florence at the side of the historic Palazzo Strozzi, suggests a new vision of luxury: a wonderful spa and a very joyful Health and Beauty center, Heavenly beds and the latest hospitality technology. Benefits of traditions plus the modern world solutions.The Golden Tower maintains luxury habits exploiting new service standards. ... more   less 
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Also Known As:
Golden Hotel Florence

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