When we arrived this well located hotel was very welcoming. I had made a mistake thinking a "cot" was a bed (and not a crib) which wouldn't do for a 9 year old. The kind staff immediately rearranged things for us as best they could given the approaching holiday weekend and full hotel. We had to upgrade our room, which they only charged us for minimally, and had to change rooms for our last two nights - but they took care of everything moving our stuff and being gracious about what was my mistake. The staff also kindly arranged to have our son's i-pad shipped from Naples after he left it in the safe of another hotel.
The rooms were all lovely and peaceful done up in white and cream tones with exposed ancient beams. It's a refreshing change from some of the heavily decorated (although also wonderful) & kind of stuffy other hotels nearby. We all felt we could really relax here. I did not use the spa but it looked lovely.
The breakfast was nice and food plentiful. They had a nice happy hour in addition to a full bar where you could either sit in the bar room or in the cozy lobby with a gas fireplace ( which added a bit of extra warmth on an unusually cold week in March). ( I think the bar is open all day but there's prosecco at a certain time of day maybe for free - not sure?)
The location is great and a convenient walk to everything. I look forward to staying here again. I think the high point of this hotel is the relaxed atmosphere and kind staff which makes it a wonderful place to end a busy day of sightseeing, museum going or shopping. It certainly isn't cheap but is less expensive than some of the big name 5 star hotels nearby and you get the spa!
- Also Known As:
- Golden Hotel Florence
- Official Description (provided by the hotel):
- The newest boutique hotel settled in the heart of Florence at the side of the historic Palazzo Strozzi, suggests a new vision of luxury: a wonderful spa and a very joyful Health and Beauty center, Heavenly beds and the latest hospitality technology. Benefits of traditions plus the modern world solutions.The Golden Tower maintains luxury habits exploiting new service standards. ... more less
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