My wife and I had a wonderful time in Florence, this hotel is in an excellent position for all the major attractions. When you arrive you can expect a very warm and and sincere welcome, all the staff are as attentive as you want, they are not in your face, but anything you require is no trouble. This hotel has exceptional rooms very clean with a very comfortable bed and the shower room was well equipped with plenty of room.
The food in the restaurant is good value and the food is freshly cooked to your liking although the menu selection is limited it is recommended you sample the food and drinks on offer.
We would recommend the Golden Tower for comfort, position and value for money, we did't us the spa but other guests that did said the facilities where excellent.