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Golden Tower Hotel & Spa: Traveler Reviews

5.0 of 5
Piazza Strozzi 11r, 50123 Florence, Italy
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Golden Tower Hotel & Spa
Ranked #8 of 471 hotels in Florence
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430 reviews from our community

Traveler rating
    346
    61
    13
    5
    5
See reviews for
Families
56
 
Couples
278
 
Solo
9
 
Business
19
 
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Liverpool, United Kingdom
1 review
“Wonderful cultural break”
5 of 5 stars Reviewed February 22, 2013

My wife and I had a wonderful time in Florence, this hotel is in an excellent position for all the major attractions. When you arrive you can expect a very warm and and sincere welcome, all the staff are as attentive as you want, they are not in your face, but anything you require is no trouble. This hotel has exceptional rooms very clean with a very comfortable bed and the shower room was well equipped with plenty of room.
The food in the restaurant is good value and the food is freshly cooked to your liking although the menu selection is limited it is recommended you sample the food and drinks on offer.
We would recommend the Golden Tower for comfort, position and value for money, we did't us the spa but other guests that did said the facilities where excellent.

John&Lynda England

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask John F about Golden Tower Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review
March 6, 2013
Dear Jhon F,
many thanks for your positive review and for your recommendations. We are glad you spent wonderful time with us and really look foward to welcoming you back.
Best Regards,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
lymington
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“goldentowerhotelflorence”
5 of 5 stars Reviewed February 18, 2013

my wife and I havejustspent a four day break atthe hotel and have been delighted with the overall quality. the concierge Andrea was very helpful and the staff were excellent. Our de luxe room was beautiful and very quiet.With all the attractions of Florence a ten minute walk at themost thelocation is ideal.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
Ask michael w about Golden Tower Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review
February 19, 2013
Dear Michael W,
many thanks for your positive review. Andrea, who is with us just for a couple of months, will be very glad and delighted of this news and obviously all of us, too.
Hoping to see you soon, in the meantime we wish you all the best,
regards,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Contributor
16 reviews 16 reviews
16 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
“Perfectly located”
5 of 5 stars Reviewed February 17, 2013

Stayed for 3 nights in early Feb and thought the hotel was great. It was in a perfect location, set amongst all the (fabulous) shops and a very short walk to all the main sites. The staff were all very friendly and helpful and we enjoyed the prosseco happy hour every evening. Our room was beautiful and always kept spotlessly clean. Although at the front of the hotel, we were far enough away from the nearby nightclub for it not to be an issue, but I can see that you might experience some disturbance at the opposite end of the hotel. There's no traffic going past so it was lovely and quiet. Finally, the breakfast buffet was a great start every morning - plenty of fresh fruit, freshly baked cakes, pastries, smoked salmon, hams and cheeses, cereals and mueslis and a few hot options. It really did set you up for the day, particularly if you took advantage of the Buck's Fizz (or Mimosa) which was included!

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Sarah P about Golden Tower Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review
February 19, 2013
Dear Sarah P,
we want to thank you for posting a very positive review. We are so glad you spent wonderful time with us and have appreciated all our high quality product on buffet breakfast.
Looking forward to welcoming back, we remain with
our best regards,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
“Perfect!”
5 of 5 stars Reviewed February 13, 2013

Just a perfect hotel!Nice location in Firenze. we had a very pleasant stay. The spa area is small but nice and the breakfast is cool. The only bad detail is that we couldn't stop the heating during the night but we will come back for sure and we truly recommend it!

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask juliesergi j about Golden Tower Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review
February 19, 2013
Dear JulieSerlieS,
many thanks for posting a positive review. We are more than happy you spent a wonderful time with us. As for the heating, it sounds strange, becasue it can be, obviously, stopped from the guest. However, we will check soon if there is any problem. I do not know if you informed the reception??
Anyway, we hope and look forward to welcome back again in the near future and we wish you all the best,
antonio pellegrino - general manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, England, United Kingdom
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
“Lived up to expectations”
5 of 5 stars Reviewed February 12, 2013

My opinions on Golden Tower are summed up very well by the fact that on check in day I arrived at 4 and didn't notice the time fly, while I enjoyed the room and Spa, till gone 7pm.

Room - large, clean and spacious. The service is impecable. We had been in the room just an hour when a pack of biscuits were delivered with compliments. When we returned to dinner we found the room had been tidied, the beds turned down (more biscuits) and our towels replaces with fresh dry ones!

Reception - friendly, impeccable English and happy to help.

Breakfast - possibly the first time I have liked a hotel breakfast.

Spa - clean, not too busy and included in the room price. So relaxing to pop down for a steam room or sauna after a long day sight seeing!

Location - excellent. Just a 10m walk from Firenze SMN train station and minutes from all the major sights and shopping.

Would definitely come back!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask Louisa T about Golden Tower Hotel & Spa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Antonio P, Direttore generale at Golden Tower Hotel & Spa, responded to this review
February 19, 2013
Dear Luoisa T,
thank you very much for your excellent review ancd are very happy you are so enthusiastic about Golden Tower Hotel and have appreciated all our services.
As for breakfast, even if we do not have much space, on our buffet you will find only high quality product as you mentioned.
Looking forward to welcoming back, we wish you all the best and remain with
our best regards,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Golden Tower Hotel & Spa

Also Known As:
Golden Hotel Florence
Address: Piazza Strozzi 11r, 50123 Florence, Italy
Phone Number:
Region: Italy > Tuscany > Province of Florence > Florence
Amenities:
Free Breakfast Free High-Speed Internet Restaurant Room Service Suites Wheelchair access
Hotel Style:
#6 Luxury Hotels in Florence
#10 Family Hotels in Florence
#16 Romantic Hotels in Florence
#63 Business Hotels in Florence
Price Range: $$$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The newest boutique hotel settled in the heart of Florence at the side of the historic Palazzo Strozzi, suggests a new vision of luxury: a wonderful spa and a very joyful Health and Beauty center, Heavenly beds and the latest hospitality technology. Benefits of traditions plus the modern world solutions.The Golden Tower maintains luxury habits exploiting new service standards. ... more   less 
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Golden Tower Hotel & Spa
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