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“Thank You Golden Tower” 4 of 5 stars
Review of Golden Tower Hotel & Spa

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Golden Tower Hotel & Spa
5.0 of 5 Hotel   |   Piazza Strozzi 11r, 50123 Florence, Italy   |  
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Ranked #13 of 461 hotels in Florence
Boston, Massachusetts
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
24 helpful votes 24 helpful votes
“Thank You Golden Tower”
4 of 5 stars Reviewed December 23, 2012 via mobile

My wife and I stayed 4 days in October. Excellent service with a great location. The helpful and friendly staff make the Golden Tower a superb choice. My cell phone charger broke in travel, the Golden tower provided a loaner when I asked the front desk where I could buy one. I found that we walked everywhere in Florence so believe me when I tell you that I found the whirpool, steamroom and sauna invigorating before setting out for the evening

Stayed October 2012, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTowerHotel, Direttore generale at Golden Tower Hotel & Spa, responded to this review, December 28, 2012
Dear JoeDwhowantstobe,
thank you very much for posting a positive review.
We are very glad you enjoyed your stay with us and you enjoyed also our little beautiful SPA.
We hope to welcome back and in the meantime we wish you all the best,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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645 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
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USA
Top Contributor
72 reviews 72 reviews
29 hotel reviews
Reviews in 33 cities Reviews in 33 cities
52 helpful votes 52 helpful votes
5 of 5 stars Reviewed December 20, 2012

We spent five nights at the Golden Tower in December for a special anniversary getaway. It lived up to its high ratings in tripadvisor, and it is the latest and best of the three 4-5 star hotels where we have stayed while visiting Firenze. Its central location is excellent for shopping and/or sightseeing. The breakfast buffet is superb, catering to tastes and customs across the world. One of the main reasons that this hotel stands out from the others is the happy and attentive staff, in particular Marco at reception, who could not do enough to help us. We did not use the spa, as we were kept busy visiting and shopping - perhaps next time, as we will likely stay here next time we visit.

The wifi internet access was excellent throughout the hotel, including our room.

A prior review said that the noise from across the square was too loud, and the hotel (and reviews) appear to targeted by/for the "young and hip". We disagree completely. Having stayed for five nights, we heard noise only once on Saturday night during a large street party that spread over several blocks. Our room faced the street/square area. The noise was not overly distracting (we were still able to fall asleep at our usual time - midnight). Indeed the party noise was much louder in the Piazza della Repubblica where the Savoy hotel is located, and the interior noise is less than what we've heard from comparably rated/priced hotels located on other Firenze piazzas. The other guests at the hotel ranged from young couples to much more mature ladies in their golden years, so do not be put off by that review as we almost were. We are so glad we chose the Golden Tower.

Room Tip: If you are still worried about the noise, ask for a room that does not face the street. Remember...
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  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTowerHotel, Direttore generale at Golden Tower Hotel & Spa, responded to this review, December 28, 2012
Dear Guest,
many thanks for posting such a positive and detailed review. This is the beauty of Tripadvisor which very often the best replies are given by our Guests and this can only demostrate that our reviews are genuine.
We wish all the best for the coming year and hope to welcome back ,
antonio pellegrino - general manager
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Tupelo,ms
Senior Contributor
33 reviews 33 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed December 19, 2012

We stayed here 3nights in October,and had a wonderful time.Its a perfect location,easy walking distance to Academia,Uffizi Gallery,Duomo,Ponte Vecchio and more.A real deal at current rates.No,it isn't the Hassler in Rome,but neither are the prices.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTowerHotel, Direttore generale at Golden Tower Hotel & Spa, responded to this review, December 28, 2012
Dear/julianh3,
many thanks for posting a positive review and hope to welcome back soon.
In the meantime we wish you all the best for the coming year,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed December 17, 2012

We had a lovely stay in Florence at the Golden Tower Hotel.
We stayed 8 nights so we had the time to get to know the hotel and its facilities very well.
Not only is the hotel greatly located (just 5 mn to the Duomo, the Palazzo Vecchio, the Uffizi Gallery, the Ponte Vecchio...) but the service there is oustanding. The staff is extraordinary kind and speaks very well English, French and other languages. Everyone there makes your stay a perfect dream holiday! Special thanks to Marco and his colleagues at the reception who have been very kind and helpful giving us advices for local restaurants, museums and bars.

Room Tip: we had the room number 408, on the courtyard; it was very quiet
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  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTowerHotel, Direttore generale at Golden Tower Hotel & Spa, responded to this review, December 28, 2012
Dear Soupalonyon,
we thank you very much for your excellent review and are very glad you found our services "outstanding" and you spent wonderful time with us.
We hope to welcome back soon and we wish you a wonderful 2013,
antonio pellegrino - general manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baia Mare, Romania
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed November 29, 2012

I've stayed at this hotel just one night, but it was worth my while. The rooms are very beautiful and spacious. The lobby seemed a bit to small, but maybe this is just because I've stayed before at Aldrovandi Villa Borghese in Rome.
The hotel's settlement is great. You are a few hundred meters of the most important places in Florence. The breakfast is very good too.
Pay attention to the parking. You are not allowed to park your car anywhere in the old part of the town(only the residents). You have to pay 28 Euros/day to a parking garage and the hotel must declare it to the police.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTowerHotel, Direttore generale at Golden Tower Hotel & Spa, responded to this review, November 30, 2012
Dear AndreeaS875,
many thanks for your review and also for indication about parking, yes, only resident are allowed to park in restrict aerea and this is why we offer a car-valet service.
We hope to welcome back very soon and inthe meantime we
wish you all the best,
antonio pellegrino - general manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stony Brook
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed November 26, 2012

Chose the Golden Tower based upon the reviews on Trip and very disappointed that I did. Trip is a flawed rating service because of the many different levels of travel experience and the various levels of taste. That's not a shot at Trip, it's just a fact. Five stars to some, vjust "ain't" five stars to others. The Golden Tower is an OK hotel....in my opinion, it's about as far away from 5 stars as I am now sitting from the hotel (I'm in NY). I suppose it's targeted at the young and hip and although I'm not THAT old, too young and too hip are sort of a turnoff to me when staying in a premium hotel. If you like the Soho Grand in Manhatten than you'd probably like this place. If on the other hand you perfer a Ritz Carlton than choose perhaps the Savoy or Four Seasons when staying in Florence. Now for the tip of tips: as another reviewer has stated; there is a LOUD disco across the street......if rest is a factor in choosing a hotel than.....forgetaboutit!

Room Tip: Ask for a quiet room in the back of the hotel.
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTowerHotel, Direttore generale at Golden Tower Hotel & Spa, responded to this review, November 30, 2012
Dear James G,
we thank you for your comment even if do not hide our surprise while reading it because we do not have understood where the "critical" is.
Indeed, we believe that the reviews made ​​by our "Qualified Guests", of which 95% excellent / good left not only by "young and hip", have to be taken into consideration because is the result of their life experience and how they interface with "luxury" .
The reviews are important when are constucrtive!
As for the live music in the square we respond to what happen inside the hotel even if we have taken measure against the "bar" outside involving the police in order to check the "decibels".
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Sussex UK
Top Contributor
53 reviews 53 reviews
42 hotel reviews
Reviews in 47 cities Reviews in 47 cities
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed November 26, 2012

The hotel is a centrally located in a quiet street, a few minutes walk to the Duomo, Uffizi and all the other main attractions of Florence. - you don't need to bother with a car or public transport, as the city is so accessible. Outstanding friendly service is provided - nothing is too much trouble.

We booked a classic room, which was very quiet, overlooking the internal area. These rooms are smaller than the deluxe ones, and the bathroom has a large shower but no tub. But space is quite adequate, decor very attractive, and the large bed provided a comfortable night's sleep.. Free wi-fi, and tea/ coffee making facility in the room, and a minibar (which was not free, as others had suggested). Excellent buffet breakfast with hot and cold options.

All around the hotel are restaurants catering for every taste, and hotel staff were able to give good advice on the best places to eat. Highly recommended...

  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTowerHotel, Direttore generale at Golden Tower Hotel & Spa, responded to this review, November 30, 2012
Dear Sunman239,
thank you very much for your review. We do everyday our utmost to meet our Gues's needs and review like yours make us feel very proud of our job.
Thanks again,
best regards,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Golden Tower Hotel & Spa

Address: Piazza Strozzi 11r, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#4 Spa Hotel in Florence
#10 Luxury Hotel in Florence
#13 Romantic Hotel in Florence
#13 Family Hotel in Florence
#41 Business Hotel in Florence
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Golden Tower Hotel & Spa 5*
Official Description (provided by the hotel):
The newest boutique hotel settled in the heart of Florence at the side of the historic Palazzo Strozzi, suggests a new vision of luxury: a wonderful spa and a very joyful Health and Beauty center, Heavenly beds and the latest hospitality technology. Benefits of traditions plus the modern world solutions.The Golden Tower maintains luxury habits exploiting new service standards. ... more   less 
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Also Known As:
Golden Hotel Florence

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