We stayed here for a long weekend in November. The hotel is in the heart of Florence, a short walk from many of the main attractions and surrounded by high end shops and lovely restaurants. The hotel itself is quite small and was perfect for us. The deluxe room was well decorated and very comfortable, it felt secluded and there was no noise heard from outside. The restaurant/bar area is also very nice and the food was excellent. The spa is a fantastic addition and feels like a sanctuary, with steam room, sauna, jacuzzi and specialised showers. I recommend having a massage or treatment, which all seemed reasonably priced. The staff were always very helpful and friendly and overall I would highly recommend the hotel.