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“5 star relaxing holiday” 5 of 5 stars
Review of Golden Tower Hotel & Spa

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Golden Tower Hotel & Spa
5.0 of 5 Hotel   |   Piazza Strozzi 11r, 50123 Florence, Italy   |  
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Hotel website
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Hotel amenities
Special Price
10% off room rate
Ranked #11 of 459 hotels in Florence
1 review
“5 star relaxing holiday”
5 of 5 stars Reviewed November 10, 2012 via mobile

I stayed with my son for 5 nights .. It was a wonderful experience , we enjoyed the hotel very much .. My son had the best body massages he ever had and enjoyed relaxing in the spa. The breakfasts were excellent with so much variety and well presented . The staff very helpful and friendly , especially as I was taken unwell during the stay .. The situation is perfect for accessing all the wonders of Florence . All the restaurant recommendations where excellent and gave us a real treat .
Would certainly recommend this hotel and hope to visit again .

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTowerHotel, Direttore generale at Golden Tower Hotel & Spa, responded to this review, November 20, 2012
Dear Swadli,
many thanks for your positive review and glad you enjjoyed also our SPA facilities which is our strengthness and our jewel.
Looking forward to welcoming back, we wish you all the best,
antonio pellegrino - general manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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595 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (81)
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English first
St. Andrews, United Kingdom
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
Reviews in 14 cities Reviews in 14 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed November 7, 2012

The hotel was fantastic. The staff were fantastic. The rooms were well appointed and immaculately clean. The breakfasts were great. The location was terriific. So sorry I had to mark it down but this is due to the fact that despite the lovely comfortable beds, we could not sleep till the early hours of the morning.
There is a bar across the road which is a favourite with young folk who love to boogie till the wee small hours, (even on a Monday night). There is a DJ with decks in an outdoor conservatory on the pavement and even with the windows shut we could still hear him. One evening the DJ not only had decks but also a drum kit! Another part of the problem is that even when the DJ finishes (late at weekends), the party goers take a long time to wend their very noisy and vocal way home. Such a shame. We did call reception on one evening but there was nothing they could do.
We asked for a quiet room on a high floor when we booked. The beautiful room was on a high floor as requested but certainly not quiet even with the tiny window. I am so sorry to have to mark the hotel down but the noise was a big issue for us. We would certainly go back to this fine hotel but only when they close the bar across the road. Sorry Golden Tower!

Room Tip: Ask if they have rooms to the back of the property. Certainly not a forward facing room.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTowerHotel, Direttore generale at Golden Tower Hotel & Spa, responded to this review, November 20, 2012
Dear weeallymun,
Thank you for your review in which we understand your stay at Golden Tower Hotel was fantastic but we were surprised that you rated 3 point just because in the public square there were noisy coming from the Bar. I honestly think that we should be rated for all concerns our services and not for what is being organized by the City on which we do not have any power!
Probably it would have been enough to ask reception to change the room.
Anyway, we hope to welcome back very soon and meantime we wish you all the best,
antonio pellegrino - general manager
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Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 3, 2012 via mobile

I entrusted my husband to make the accommodation bookings for our honeymoon and it is fair to say he is firmly in the good books for a long while!

The hotel is centrally located but surprisingly very quiet.

In my opinion the photographs of the lounge and dining area do not do this hotel justice, it is airy and fresh, I have to also say very clean. There seemed to be always someone ensuring the floors were polished and clean.

The staff are amazing, courteous and extremely helpful. We ate at the restaurant they recommended and we were not disappointed. We took dinner at the hotel on arrival, don't be put off by the small menu as what they do have is well cooked, presented and tasty.

The breakfast is lovely and there is a very good selection to suit all tastes.

I did use the spa and I was impressed with the range of massages available and the facilities are very good, great way to relax after pounding the streets of Florence.

We had a junior suite which was well appointed. My husband is 6'7 and we did worry about the low beams but he did not bump his head once, it is just being realistic about you environment, it is a historic building you are not going to get huge rooms as per some ubiquitous European hotel chains.

It is not cheap but looking at other hotels in the area I don't think it is overly expensive for what you get. I was so sad when we checked out, it is a true gem and we hope to be back one day.

Thank you for a perfect ending to our honeymoon



Stayed November 2012
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTowerHotel, Direttore generale at Golden Tower Hotel & Spa, responded to this review, November 20, 2012
Dear Piscurfield,
We are very delighted and thankful for your positive review. All of us try doing the best to render the stay of our Guest "memorable" and reviewlike yours make us feel very proud of our job.
Many thanks and really hope to welcome back in the near future,
antonio pellegrino
general manager
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Chicago, Illinois
Top Contributor
51 reviews 51 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 30, 2012

We stayed at the Golden Tower Hotel for an entire week. During that time I found absolutely nothing to dislike about the hotel. The staff is wonderful and accommodating, especially Elisa at the front desk and Polly at the restaurant. The rooms are well-furnished, comfortable and clean. The location is fantastic. We walked to everything in Florence that we could possibly want to see.

Even though the hotel is rather expensive (what isn't expensive in Florence?) when you consider the lavish breakfast buffet, free internet, central location, comfort, cleanliness, and staff I feel it was money well spent. I will definitely return to the Golden Tower Hotel whenever I'm in Florence.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTowerHotel, Direttore generale at Golden Tower Hotel & Spa, responded to this review, October 31, 2012
Dear thebestbeach,
Thank you very much for your positive review and for appreciating our free in room-rate services.
As for the price, to be honest, it depends on the season and usually in winter is less expensive than the summer.
We really hope to welcome back in the near future and wish you all the best,
antonio pellegrino - general manager
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Rio de Janeiro, RJ
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 30, 2012

It is an excellent choice in Florence.
The location is great just close to the historic center.
The room is nice and clean.
Could be a bit larger, but it is OK.
The SPA is amazing!
It is new and with excellent structure!
Staff is educated and well trainned.
Excellent choice !!!

  • Stayed October 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTowerHotel, Direttore generale at Golden Tower Hotel & Spa, responded to this review, October 31, 2012
Dear BobCostaRJ,
many thanks for your positive review.
As for the space , we wish we would to have more but in a medieval building is not easy.
Thanks again and hope to welcome back very soon,
antonio pellegrino - general manager
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San Francisco, California
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 26, 2012 via mobile

We stayed for three nights and it was perfect! Wonderful, spacious rooms with comfortable beds, service was friendly and prompt, and the complimentary breakfast was well done and had everything we wanted. The hotel is centrally located too. Would definitely stay here again!

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTowerHotel, Direttore generale at Golden Tower Hotel & Spa, responded to this review, October 31, 2012
Dear jcb-cpb,
thank you very much for your review and for appreciating the complimentary breakfast. Usually in 5 star hotels is not included.
Hope to see you very soon,
all our best regards,
antonio pellegrino - general manager
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Bromley
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed October 21, 2012

We have just returned from a three night stay in this hotel, all i can say is that it was perfect in every way, perfect location, perfect cleanliness, perfect rooms, the hotel staff were most polite and couldn't be more helpful, we enjoyed the use of the spa which was a real treat. If you have to stay anywhere in florence stay here,you wont regret it.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GoldenTowerHotel, Direttore generale at Golden Tower Hotel & Spa, responded to this review, October 31, 2012
Dear suitecasepacked,
Thank you for your positive review and suggestion.
We are glad and proud you enjoyed your stay with us and really look forward to welcome back,
best regards,
antonio pellegrino - general manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Golden Tower Hotel & Spa

Also Known As:
Golden Hotel Florence
Address: Piazza Strozzi 11r, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Luxury Hotel in Florence
#13 Family Hotel in Florence
#15 Romantic Hotel in Florence
#71 Business Hotel in Florence
Price Range (Based on Average Rates): $$$
Hotel Class:5 star — Golden Tower Hotel & Spa 5*
Official Description (provided by the hotel):
The newest boutique hotel settled in the heart of Florence at the side of the historic Palazzo Strozzi, suggests a new vision of luxury: a wonderful spa and a very joyful Health and Beauty center, Heavenly beds and the latest hospitality technology. Benefits of traditions plus the modern world solutions.The Golden Tower maintains luxury habits exploiting new service standards. ... more   less 
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