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“Fabulous!” 5 of 5 stars
Review of Palazzo Vecchietti Suites and Studios

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Palazzo Vecchietti Suites and Studios
5.0 of 5 Villa   |   Via Degli Strozzi, 4, 50123 Florence, Italy   |  
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Hotel amenities
Certificate of Excellence 2014
Richmond, Vermont
Contributor
20 reviews 20 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
“Fabulous!”
5 of 5 stars Reviewed June 4, 2013

We spent two nights at this delightful hotel and will stay there again if we ever get back to Florence. Paulo the manager sat down with us to discuss our visit, suggesting several superb restaurants, which we thoroughly enjoyed. Our room on the second floor was fantastic, with a larger closet and bathroom than our own house. And the shower... Now I know why people like rain showers! Breakfast was very good, the service as quick or as slow as we wanted with lots of fresh fruit, meats, breads, coffee, and eggs made any style. The location was convenient to everything, all of the staff were friendly and helpful, making us feel like they wanted us there, even though we were using points for our stay. I would recommend this hotel to anyone!

Room Tip: If you're looking for a quiet room, ask to be in a room that faces away from the street.
See more room tips
  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalazzoVecchietti, Direttore generale at Palazzo Vecchietti Suites and Studios, responded to this review, June 12, 2013
Dear Guest,

we really thank you so much for your time spent in writing your experience in Palazzo Vecchietti.

Our Guest’s reviews are very important for us as to improve our quality standard and it encourage us to satisfy Guest’s needs in the better way.

We’ve appreciated your comments about our Staff and the quality of our rooms. Of course our location it’s really a plus as we’re a few steps away from all the major attractions of Florence.

Hoping to welcoming You again in our Hotel, the Management and all the Staff remain,

Yours Faithfully.
Alessandra Giusfredi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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247 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (46)
Date | Rating
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  • German first
  • Italian first
  • Japanese first
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English first
Chennai (Madras), India
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 31, 2013

We stayed at Palazzo Vecchietti for 4 nights in May 2013. The location was fantastic. The staff made all the difference to our stay. The ladies manning the breakfast room were warm and attentive and Lucca's personalized attention made our trip that much more memorable. The rooms were extremely comfortable. I would highly recommend this property for a family vacation.
Chennai, India

  • Stayed May 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalazzoVecchietti, Direttore generale at Palazzo Vecchietti Suites and Studios, responded to this review, June 10, 2013
Dear Guest,

we thank You for the time spent to write about your experience in our Hotel.

The review of our Guests are very important for us in order to improve our quality standard and to understand if our job meet the satisfaction of our Clients.

Our staff try to do the best to satisfy our Guest's needs.

Hoping to welcoming You again in our Hotel, the Management and all the Staff remain,

Yours Faithfully.
Alessandra Giusfredi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surrey
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed May 23, 2013

Sadly I was only staying here for one night, as I was amazed at how comfortable and chic the rooms are. I had the Giotto room (204), which was a very spacious suite with living room, kitchenette, a bedroom and 2 closets. The living room faces Via dei Vecchietti, so you get the lively sounds of the city, but the bedroom faces the courtyard which is ultra quiet.

The position is perfect 2 minutes away from the Duomo, and very central. There were fantastic art books connected to Florence giving inspiration on what to see, and ancient artworks all around the palazzo.

Unfortunately, there was no shower gel, and 2 shampoos so I am not sure the toiletries worked out that well. However it is less of a hotel, and more an apartment so that was OK. It is a fantastic place to stay, and I will definitely be back.

Room Tip: Choose a bedroom facing the courtyard for peace and quiet.
See more room tips
  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalazzoVecchietti, Direttore generale at Palazzo Vecchietti Suites and Studios, responded to this review, May 29, 2013
Dear Sirs/Madame,

first of all we would like to thank you again for choosing Palazzo Vecchietti for your stay in Florence.

we were very pleased to learn how much you enjoyed your stay in our establishment, and we would like to thank you for sharing this experience in TripAdvisor.

We indeed appreciate all your comments, in particular those about your spacius, exclusive chic Giotto Suite we consider your opinion helpful to grow up and continue our precious future work in the hospitality.

We are sorry to learn that shower gel and shampoo were missing from the bathroom, it’s really unusual we indeed provide toiletries in every rooms, we apologize for the inconvenience and we would like to thank you for your consideration; Our improvements and our future carrier really depends on valued review like yours.

We really hope you will have the chance to come again and stay with us maybe for a longer period!

We are looking forward to welcoming you again at Palazzo Vecchietti.

Yours faithfully,


Alessandra Giusfredi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Totnes, United Kingdom
Top Contributor
91 reviews 91 reviews
29 hotel reviews
Reviews in 45 cities Reviews in 45 cities
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed April 21, 2013

This small hotel is perfect in every way!. The welcome by Paolo was the best ever and set the scene for a great few days in a beautiful city....nothing was too much trouble and the rooms are great as is the communal breakfast.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalazzoVecchietti, Direttore generale at Palazzo Vecchietti Suites and Studios, responded to this review, April 24, 2013
Dear Guest,

we thank You for the time spent to write about your experience in our Hotel.
The review of our Guests are very important for us in order to improve our quality standard and to understand if our job meet the satisfaction of our Clients.
Our staff try to do the best to satisfy our Guest's needs.
Hoping to welcoming You again in our Hotel, the Management and all the Staff remain,

Yours Faithfully.
Alessandra Giusfredi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
uk
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 14, 2013 via mobile

Our daughter's Christmas present to us was two nights at this magical place.She went to great trouble choosing it and she could not have picked anywhere better.
Whoever dreamed up how to run the Palazzo got everything exactly right.When you visit Florence you are likely to be out much of the time.So you don't need hordes of staff,masses of rooms,or endless restaurants. What you want is a fabulously comfortable bed,spotless and sumptuous bathroom, loads of storage space, a delicious and healthy breakfast, and a room that has been so beautifully designed that even its book selection looks lovely!Nice to have the facility to make coffee as well.To drink on your sunny terrace overlooking the city rooftops!
The Palazzo delivers all this and more.Because actually what sets it apart is the quality of its staff.We met Leonardo,Lucca, and Pia; each of them was charming and incredibly helpful.The help ranged from making dinner and museum reservations to sorting my recalcitrant IPad and providing Sellotape to fix shopping bags! Each time we returned they remembered where we had been and asked us about it.This sounds a tiny gesture but of course it makes one feel very welcomed.Our daughter tells me they were a joy to deal with over the whole booking process, not least because they appreciated that this was a very special present. Having met them I know exactly what she means.
So if you are lucky enough to have the choice, don't waste time researching other places in Florence. Just come here!

Stayed April 2013, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalazzoVecchietti, Direttore generale at Palazzo Vecchietti Suites and Studios, responded to this review, April 24, 2013
Dear Guest,

we were very pleased to learn how much you enjoyed your stay with us and we would like to thank you for sharing this experience in Trip Advisor.
We’ve appreciated your comments about the welcoming you’ve received and the quality of our Breakfast in the morning. Of course our location it’s really a plus as we’re a few steps away from all the major attractions of Florence.
We would like also to thank you for your appreciation for our Staff and our Service and look forward to welcoming you back at Palazzo Vecchietti

Warm regards,

Alessandra Giusfredi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
NYC
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 19 cities Reviews in 19 cities
82 helpful votes 82 helpful votes
5 of 5 stars Reviewed April 14, 2013

This review is long overdue. We stayed here as a family of four last summer and thoroughly enjoyed this property, its location, the rooms and the service. Everything written about this place is true. The property is extremely centrally located, the rooms are spacious with lovely decor. The staff are outstanding- helpful but not obtrusive, perceptive to your needs, and ever gracious. Breakfast was a gorgeous and delicious array of local foods which we enjoyed in our room. We look forward to another stay. Thanks to all the staff.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalazzoVecchietti, Direttore generale at Palazzo Vecchietti Suites and Studios, responded to this review, April 24, 2013
Dear Guest,

we were very pleased to learn how much you enjoyed your stay with us and we would like to thank you for sharing this experience in Trip Advisor.
We’ve appreciated your comments about the welcoming you’ve received and the quality of our Breakfast in the morning. Of course our location it’s really a plus as we’re a few steps away from all the major attractions of Florence.
We would like also to thank you for your appreciation for our Staff and our Service and look forward to welcoming you back at Palazzo Vecchietti

Warm regards,

Alessandra Giusfredi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Budapest
Senior Contributor
37 reviews 37 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed March 31, 2013

We spent 4 nights in Florence/Firenze and it was a big disappointment !
Palazzo Vecchietti is a very nice hotel, close to downtown, good concierge who took very well care of us !
Room was very good, cleaning as well, breakfast strange (1 big table for all guests), poor (for this price/level and on the last morning the lady could not make me an omelette (???)...
But Florence itself was not nice...
No car free area's, dirty, bad roads, unorganized, chaos...OK, historically it's a dream (probably), but as a city-trip...never again and I don't advice anybody ! Eventhough it's crisis in Italy, the service in Florence in general is bad, the people are not willing to work/help/sell (if not automatically)...
I was never a big fan of tourism in Italy, but now I am sure...they are the prototype of spoiled people because of tourism !
But if you go...try the countryside as well ! That was our best part of the trip !
Our concierge booked a private car and with them we did Siena (1 hr drive...amazingly nice...even their cathedral is much more nice then the one in Florence !!), San Gimignano with it's towers (very nice, clean, special little city) and Monteriggioni (50 km...even smaller) is much more fun to be then Florence ! This "medieval commune" is very small, but authentic, clean and very special !
Tip: lunch/dinner at Ristorante da Remo/Il piccolo castello...lovely place, good service and great food !

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PalazzoVecchietti, Direttore generale at Palazzo Vecchietti Suites and Studios, responded to this review, April 2, 2013
Dear Guest,

first of all we would like to thank you again for choosing Palazzo Vecchietti for your stay in Florence.

we were very pleased to learn how much you enjoyed your stay in our establishment, and we would like to thank you for sharing this experience in TripAdvisor.

We indeed appreciate all your comments, in particular those about the concierge service and we consider your opinion helpful to grow up and continue our precious future work in the hospitality.
We are extremely sorry to learn what occurred during breakfast on your last day, we really apologize for the inconvenience and we would like to thank you for your consideration about our buffet standards; Our improvements and our future carrier really depends on valued review like yours.

As we already said we will take in high consideration your comments, we therefore take the opportunity to repay offering you high standard amenities during your next sojourn with us.
We are indeed looking forward to welcoming you again at Palazzo Vecchietti.

Yours faithfully,


Alessandra Giusfredi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Palazzo Vecchietti Suites and Studios

Address: Via Degli Strozzi, 4, 50123 Florence, Italy
Phone Number:
Location: Italy > Tuscany > Province of Florence > Florence
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 234 Specialty Lodging in Florence
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Palazzo Vecchietti Suites and Studios 5*
Number of rooms: 14
Official Description (provided by the hotel):
Palazzo Vecchietti is a prestigious luxury residence where attention is paid to every singular detail. Ideal for spending memorable days directly in the centre of the city of Florence, in the heart of Tuscany. Located in a charming historical building, This luxury "home" offers top class comforts, in order to make you feel relaxed in a unique and refined environment, giving you the sensation of being "at home" thanks to the professional hospitality that you will be granted. Peaceful and quiet, Palazzo Vecchietti will be the setting for an unforgettable holiday in Florence: here our Staff will assist you and will become a fundamental part in the organisation of your days of relaxation with us. Thanks to all the staff at Palazzo Vecchietti you will be able to experience the suggestive atmosphere of our hotel. 14 Individual spaces honouring some of the most important Italian artistic figures, of which 5 suites and 2 apartments, on various levels. A unique location rendered by this historical palace in which it is located. Restructured by Giambologna in 1578 and finished off by the splendid work of the architect Michele Bonan, who was in part responsible for the furnishings and decor. ... more   less 
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Also Known As:
Palazzo Vecchietti Hotel Florence

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