Our daughter's Christmas present to us was two nights at this magical place.She went to great trouble choosing it and she could not have picked anywhere better.
Whoever dreamed up how to run the Palazzo got everything exactly right.When you visit Florence you are likely to be out much of the time.So you don't need hordes of staff,masses of rooms,or endless restaurants. What you want is a fabulously comfortable bed,spotless and sumptuous bathroom, loads of storage space, a delicious and healthy breakfast, and a room that has been so beautifully designed that even its book selection looks lovely!Nice to have the facility to make coffee as well.To drink on your sunny terrace overlooking the city rooftops!
The Palazzo delivers all this and more.Because actually what sets it apart is the quality of its staff.We met Leonardo,Lucca, and Pia; each of them was charming and incredibly helpful.The help ranged from making dinner and museum reservations to sorting my recalcitrant IPad and providing Sellotape to fix shopping bags! Each time we returned they remembered where we had been and asked us about it.This sounds a tiny gesture but of course it makes one feel very welcomed.Our daughter tells me they were a joy to deal with over the whole booking process, not least because they appreciated that this was a very special present. Having met them I know exactly what she means.
So if you are lucky enough to have the choice, don't waste time researching other places in Florence. Just come here!