We stayed one week at this hotel and we were sorry to leave as the owner and staff make you feel like family. The building is rich in history, the rooms are nicely appointed and the small staff become helpful friends very quickly. That's possible because there are not many rooms and the lobby is usually peaceful. There is a nice breakfast room where you can meet other guests if you like, or you can take breakfast in you room...both are pleasant experiences. We stayed in one of the apartments an the kitchenette and two spacious bathrooms made it very comfortable for us.
On the way to the airport my family voted unanimously that would use no other hotel in Florence as this was our place