We were there last week for 4 days. It is truly an amazing place. The staff members were the spirit of the place, and phenomenal. From the moment we arrived in a taxi, they were there outside waiting to greet us, till the last moment when we were leaving, when they handed us a travel pack with nibbles and water for the road, this is truly one of the best hotels we have stayed in.
The room was big and comfortable. The decoration classical Italian, with all modern amenities. The hotel is situated outside of the main city centre, so there is a shuttle service to take the guests downtown. If I was a Michelin restaurant reviewer, I would give its restaurant a star. The chef cooks modern Italian food to perfection. Considering the fact that it will cost at least 20 Euros to get a taxi to a nearby restaurant, and then another 20 to come back, one can save 40 Euros per meal by eating at this superb restaurant. We will definitely stay there again on our next visit to Florence.