I have never stated at a hotel with such absolute impeccable service and atmoshpere. From the time you arrive to the time you leave, the staff can't do enough to make your stay memorable. The managing director also went out of his way twice to chat with my husband and I at length. The ambassadors were extremely professional and friendly. Our room was gorgeous and huge. Again, every aspect for our comfort was taken of by the staff. The view of the city of Florence was gorgeous , as was the hotel property. it sits on a hillside, a short complimentary shuttle ride to historic Florence. I will tell everyone I know about our amazing stay at Il Salviatino!